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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610403
Report Date: 12/20/2025
Date Signed: 12/20/2025 10:55:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/09/2025 and conducted by Evaluator Raymond Comer
COMPLAINT CONTROL NUMBER: 31-AS-20250409121903
FACILITY NAME:SAVANT OF WEST HOLLYWOODFACILITY NUMBER:
197610403
ADMINISTRATOR:ADAM SYNCHEFFFACILITY TYPE:
740
ADDRESS:1025 N FAIRFAX AVETELEPHONE:
(323) 656-7900
CITY:LOS ANGELESSTATE: CAZIP CODE:
90046
CAPACITY:130CENSUS: 115DATE:
12/20/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Allie Lowe-Resident Service SupervisorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Resident was raped at the facility by an unknown perpetrator.
INVESTIGATION FINDINGS:
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On 12/20/25, Licensing Program Analyst, (LPA) Ray Comer, conducted a subsequent visit to conclude investigation of the above allegation. LPA spoke with the Administrator, via phone, met with the Staff Resident Service Supervior, and the reason for the visit was disclosed.

At 10:40 am, LPA inspected the facility; no health and safety hazard were noted.

It was alleged that resident #1 (R1) told a family member that they had been raped in the facility.

On 04/10/25, LPA, Gina Saucedo conducted an initial visit to investigate the allegation, at which time, LPA obtained facility records pertaining to R1. The complaint was referred to the Investigations Branch, (IB) of the Community Care Licensing Department (CCLD) and accepted by Senior Investigator, (SI) Olivia Spindola, for assignment. SI Spidola's investigation consisted of an interview with Resident#1. (R1) The following is a summary of SI’s investigation: [continued on LIC9099C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20250409121903
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: SAVANT OF WEST HOLLYWOOD
FACILITY NUMBER: 197610403
VISIT DATE: 12/20/2025
NARRATIVE
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On 04/23/25, SI Spindola interviewed R1 who was living at the facility for an unknown number of months. R1 stated that they like living in the facility, that staff treat R1 well, and that R1 likes the food prepared for them. R1 stated to Investigator Spindola they had not been either physically, nor sexually assaulted by anyone at the facility, nor anywhere else. According to SI Spidola's report, R1 denied ever telling the anyone they were sexually assaulted in the facility, or anywhere else.
On 12/08/25, at 12:30 pm, LPA Ray Comer spoke with the Administrator, who indicated that R1’s family member spoke with them about the issue. An internal investigation was conducted, and R1 denied being sexually assaulted or abused.
In addition, on 12/08/25, on or around 1:15pm, LPA Comer reviewed the documents gathered from the facility. Documents included, but are not limited to, Physician report, needs and service plan, and other records. Records review revealed that although R1 has health conditions that may affect their mental state, they are alert enough to respond to the questions coherently, and were able to articulate their needs. A review of incident report verified the information revealed by staff.

Based on inspection, interviews and record review, there is not sufficient information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit Interview conducted, and a copy of this report was given to the Administrator.
SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2