197610403-1-27-2026-31-AS-NMAN-DQZ36H-20260204165818

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 197610403
Report Date: 01/27/2026
Date Signed: 01/27/2026 11:43:42 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2025 and conducted by Evaluator Raymond Comer

COMPLAINT CONTROL NUMBER: 31-AS-20250318084931

FACILITY NAME:	SAVANT OF WEST HOLLYWOOD		FACILITY NUMBER:	197610403
ADMINISTRATOR:	ADAM SYNCHEFF		FACILITY TYPE:	740
ADDRESS:	1025 N FAIRFAX AVE		TELEPHONE:	(323) 656-7900
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90046
CAPACITY:	130	CENSUS: 115	DATE:	01/27/2026
		UNANNOUNCED	TIME BEGAN:	10:05 AM
MET WITH:	Adam Syncheff- Administrator		TIME COMPLETED:	12:00 PM

ALLEGATION(S):

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Staff hit resident.

INVESTIGATION FINDINGS:

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On Tuesday, 1/27/26, Licensing Program Analyst, (LPA) Raymond Comer conducted an unannounced subsequent visit to the facility to complete investigation of the allegation noted above. LPA conducted the initial complaint visit on 03/28/25. LPA met with facility Administrator, presented official CDSS badge identification, and reason for the visit was disclosed.

At 10:20 am, LPA conducted a physical plant tour; no health and safety issues were observed.

It was alleged that Resident #1 (R1) was slapped by staff #1 (S1).

To investigate this allegation on 03/28/25 LPA Comer conducted initial visit, at which time at 10:00 am, LPA conducted a physical plant tour and noted no health and safety issues. While inspecting the facility LPA requested and received resident and staff roster.
[LIC 9099C]-Continued

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 31-AS-20250318084931

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364

FACILITY NAME: SAVANT OF WEST HOLLYWOOD	FACILITY NUMBER: 197610403
	VISIT DATE: 01/27/2026

NARRATIVE

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At 10:30 am, LPA received and reviewed facility records, including, but not limited to R1’s facility file, internal incident reports. LPA conducted interviews with the Administrator, three (3) Staff including S1, ten (10) out of one hundred-six (106) residents and other witnesses who had knowledge of the allegation.

During interviews by LPA, S1 denied hitting R1. S1 indicated that while assisting R1, they slid down from the bed. S1 had to apply a little pressure to move R1 backwards towards bed to prevent R1 from falling. Other staff also denied hitting R1 or other residents. All residents interviewed during investigation confirm having no issues, nor concerns regarding the allegation.

A review of R1’s file revealed that R1 had health conditions that may reflect their judgment. Other records did not provide any information to support the allegation.

Based on interviews, observation and record review, there is not sufficient information or evidence to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview was conducted, and a copy of this report was provided to the administrator.

SUPERVISORS NAME: Nichelle Gillyard
LICENSING EVALUATOR NAME: Raymond Comer
LICENSING EVALUATOR SIGNATURE:	DATE: 01/27/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026

LIC9099 (FAS) - (06/04)

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