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25 | On 06/06/2024 Licensing Program Analyst (LPA) Melissa Spaeth initiated a complaint investigation for Complaint #31-AS-20240602100413. LPA Spaeth requested to review the resident's files. However, the Administrator stated they were unable to obtain the required documentation from the residents. LPA stated to the Administrator it is important to obtain all documentation before the move-in date. The Administrator stated they will make sure all documentation is obtained when admitting any resident.
Based upon LPA's observation and interview of the Administrator, the following deficiency will be issued.
Exit interview conducted, appeal rights discussed, and a copy of the report was given. |