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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197610446
Report Date: 12/30/2025
Date Signed: 12/30/2025 01:36:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/26/2025 and conducted by Evaluator Leslie Ngo-Castaneda
COMPLAINT CONTROL NUMBER: 31-AS-20251226095217
FACILITY NAME:GLOBUS SENIOR LIVING INCFACILITY NUMBER:
197610446
ADMINISTRATOR:DONARA AGHABALYANFACILITY TYPE:
740
ADDRESS:17339 HORACE STTELEPHONE:
(323) 491-0077
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:6CENSUS: 4DATE:
12/30/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:DONARA AGHABALYAN- administratorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff abandoned resident in care.
INVESTIGATION FINDINGS:
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This report is being amended to change the verbiage and structure of the narrative from the report issued on 12.30.2025.
Licensing Program Analysts (LPA) Leslie Ngo-Castaneda conducted an initial complaint visit to the facility to investigate the above allegation. LPA met with the administrator, Donara Aghabalyan, and advised them about the visit.

An entrance interview was conducted.

To investigate the allegation, at 10:30 AM LPA conducted a physical plant tour to ensure the health and safety of the clients in care on 12.30.2025, LPA interviewed four (4) residents, two (2) staff (including the Administrator) from 10:35 AM to 11:15 AM. At 11:00 AM, LPA reviewed and received copies of documents about the investigation: staff roster (LIC 500), resident roster (LIC 9020), R1 physician report,
Continue to LIC 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Leslie Ngo-Castaneda
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 31-AS-20251226095217
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.RO, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: GLOBUS SENIOR LIVING INC
FACILITY NUMBER: 197610446
VISIT DATE: 12/30/2025
NARRATIVE
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 identification and emergency information, resident appraisal, and other documents. In addition, at (time) LPA made a phone contact to hospital Social Worker to obtain additional information about R1’s health condition.

Allegation: Staff abandoned the resident in care

It is being alleged that the Resident #1 (R1) was abandoned in the hospital and cannot return to the facility. Information received revealed that Resident #1 (R1) was taken to the hospital on 12.25.2025 because of their level of care. Staff interview revealed that R1 was violent and vicious towards other residents in the facility staff. R1 does not follow redirection. The administrator indicated that the hospital planner attempted to discharge R1 back to the facility. However, R1’s health conditions were not improved and their presence at the facility would continue to pose hazard to other residents and staff. Upon further discussion with the hospital social worker and other medical professionals the decision was made that R1 will not be returning to the facility and will be discharge to a skilled nursing facility (SNF) for a higher level of care. LPA interviewed three (3) out of four (4) residents who confirmed that R1 has been physically and verbally violent, taking their belongings, and harassing them. Interview with SW verified the information received from the Facility Administrator.

A review of facility records verified the information revealed from the interview.

Based on interviews and record review there is no sufficient information to support the allegation. Therefore, this allegation is deemed Unsubstantiated at this time.
SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Leslie Ngo-Castaneda
LICENSING EVALUATOR SIGNATURE:

DATE: 12/30/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/30/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2