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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 197610470
Report Date: 10/30/2024
Date Signed: 10/30/2024 04:04:49 PM

Document Has Been Signed on 10/30/2024 04:04 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME:BIG HEARTS RESIDENTIAL LIVINGFACILITY NUMBER:
197610470
ADMINISTRATOR/
DIRECTOR:
BOTE, ELAINE P.FACILITY TYPE:
740
ADDRESS:22901 CANTLAY STTELEPHONE:
(818) 914-4254
CITY:WEST HILLSSTATE: CAZIP CODE:
91307
CAPACITY: 6CENSUS: 3DATE:
10/30/2024
TYPE OF VISIT:Required - 1 YearUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
01:00 PM
MET WITH:Elaine BoteTIME VISIT/
INSPECTION COMPLETED:
04:00 PM
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At 1:00 p.m. on 10/30/2024, Licensing Program Analyst (LPA) Nicholas Reed conducted an annual inspection. LPA met with staff and later the administrator and disclosed the reason for the visit.

The facility is a single story building with six (06) bedrooms, two (02) bathrooms, kitchen, garage, common areas, and outdoor areas. It has an approved fire clearance for six (06) residents, of which five (05) may be nonambulatory and one (01) bedridden in Bedroom #5. The facility serves residents with dementia.

LPA observed a maintained front yard. The walkway leading to the main entrance was free of debris. Gardened areas contained fruit-bearing trees in the front and back yards. Postings located at the front and side living room included the administrator’s certificate, personal rights, rights of resident councils, emergency disaster plan, facility sketch with evacuation routes clearly labeled, confidential complaint poster, Ombudsman contact poster, house rules, facility license, emergency contacts, an emergency disaster plan.

Walls, floors, windows, screens, and blinds were clean and in good repair. At 1:50 p.m. LPA measured the room temperature to be 71.0 degrees Fahrenheit. The hallway contained functioning night lights and a closet for hygiene supplies. Fully charged fire extinguishers were observed near the kitchen and side living room. Two (02) residents were observed watching television in the main living room which also contained games and reading materials. The side living room contained emergency water, confidential files, locked medications, and exercise equipment.

The facility has six (06) bedrooms. One (01) bedroom is designated as a staff room. The staff room was unlocked and free of hazards. The five (05) resident bedrooms contained a chair, lamp, nightstand, dresser, storage, and a bed with adequate bedding. All furnishings were clean and in good condition.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE: DATE: 10/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
WOODLAND HILLS S.ASC, 21731 VENTURA BLVD., STE. 250
WOODLAND HILLS, CA 91364
FACILITY NAME: BIG HEARTS RESIDENTIAL LIVING
FACILITY NUMBER: 197610470
VISIT DATE: 10/30/2024
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The facility has two (02) bathrooms. The bathroom designated for residents contained liquid soap, paper towels, grab bars and a non-skid mat in the shower, and a commode with grab bars. It needed some minor repairs to the light switch, faucet, and overhead vent. At approximately 2:10 p.m. LPA measured the water temperature in the resident bathroom to be 108.9 degrees Fahrenheit.

LPA observed an adequate supply of perishable and non-perishable foods stored in the refrigerator, freezer, and pantry. The stove and surfaces were clean. Appliances were in good condition. Sharps were locked below the countertop. Cleaning solutions were locked below the sink.

A washing machine and dryer were located in the garage. Both were in working order. Detergents were locked in a storage shed. The garage stored additional supplies.

LPA observed a covered patio area in the rear of the facility. The patio contained shaded furniture in good condition. A storage shed contained additional supplies. The emergency exit path was free of debris. The exit gate was unlocked. Three (03) out of three (03) auditory alarms were turned on and functioning.

LPA reviewed personnel and resident files at 2:15 p.m. All files were up to date and available for audit.

At 3:00 p.m. the house phone was called and confirmed to be functional. At approximately 3:05 a.m., smoke and carbon monoxide detectors were tested and operational.

During today's inspection, the facility was in compliance with Title 22 regulations. No immediate health or safety hazards were noted during the time of this visit.

Exit interview conducted. Copy of report provided.

SUPERVISORS NAME: Naira Margaryan
LICENSING EVALUATOR NAME: Nicholas Reed
LICENSING EVALUATOR SIGNATURE:

DATE: 10/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/30/2024
LIC809 (FAS) - (06/04)
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