1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32 | Staff unable to meet resident(s) care needs.
It was alleged that staff were unable to meet Resident #1’s (R1) care needs, including medical follow-ups, mobility assistance, and feeding. To investigate this allegation, LPA conducted interviews with staff, the Administrator, R1, and a witness.
LPA interviewed the Administrator and Staff #1 (S1), and both denied the allegation. The Administrator reported that R1 resided at the facility for one month, from 12/06/2025 through 01/06/2026. The Administrator stated that during R1’s stay, staff provided all required care, including assistance with sitting, walking, toileting, and bathing. Although R1 was not admitted as bedridden, the Administrator reported that R1 was unable to tolerate movement due to pain. To address this, the Administrator hired a physical therapist at the facility’s expense. The physical therapist provided five (5) scheduled sessions between 12/06/2025 and 01/06/2026 to assist R1 with mobility. The Administrator also stated that R1 frequently refused repositioning due to pain and often declined physical contact. The Administrator reported that R1 had not been seen by a physician during their stay because the resident’s Power of Attorney (POA) was responsible for scheduling medical appointments and did not take R1 to any follow-up visits. The Administrator stated that staff provided all prescribed medications, meals in bed, and bed baths, and checked on R1 every five minutes. Interview with S1 revealed that R1 was a picky eater but was always asked what he/she preferred. S1 stated that meals were provided consistently and that R1 was able to feed themselves. S1 denied that R1 missed meals or was left without care. S1 also reported that R1 frequently refused assistance due to pain and would yell or scream when touched.
At 12:01 PM, LPA conducted a telephonic interview with R1. R1 did not express any concern regarding the care he/she received while residing at the facility. R1 stated that staff assisted him/her when needed, R1 was never left in soiled clothing or bedding, R1 received their meals daily, had enough to eat and drink, received their medications as prescribed, and felt safe and cared for at the facility.
Lastly, LPA interviewed a witness who expressed no concerns regarding care at the facility. The witness stated that staff assist residents with mobility, feeding, bathing, toileting, and repositioning, and that they had not observed any residents left in soiled clothing, missing meals, or appearing dehydrated. The witness also stated that residents receive timely medical attention when needed.
Continue on LIC 9099C
|