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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700491
Report Date: 09/26/2023
Date Signed: 09/26/2023 03:44:38 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2023 and conducted by Evaluator Carol Heath
COMPLAINT CONTROL NUMBER: 12-CC-20230814154523
FACILITY NAME:MAJUAN FAMILY CHILD CAREFACILITY NUMBER:
197700491
ADMINISTRATOR:MAIDELIN MAJUANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 747-1470
CITY:PALMDALESTATE: CAZIP CODE:
93550
CAPACITY:14CENSUS: 7DATE:
09/26/2023
UNANNOUNCEDTIME BEGAN:
03:26 PM
MET WITH:Maidelin MajuanTIME COMPLETED:
04:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/26/2023, Licensing Program Analyst (LPA) Carol Heath conducted an unannounced follow-up complaint inspection at the Majuan Family Child Care and met with Licensee Maidelin Majuan. The purpose of the inspection was to deliver the complaint finding for the above complaint allegation.
During today’s visit, LPA observed 7 childcare children (2 years to 6 yrs) present with the licensee and the licensee’s assistant.
During the course of the investigation of this complaint, LPA Heath observed the facility and conducted interviews with the licensee and other related parties. The interviews revealed inconsistencies in the explanations for the incident that happened in the facility.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that teachers yell at childcare children. Therefore, the above allegations are unsubstantiated.
No deficiencies were cited.
An exit interview was conducted, and A copy of this report was discussed and left with the Licensee, Maidelin Majuan.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Carol Heath
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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