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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197700717
Report Date: 07/17/2024
Date Signed: 07/17/2024 03:25:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2024 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240429142813
FACILITY NAME:GONZALEZ FAMILY CHILD CAREFACILITY NUMBER:
197700717
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
07/17/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Alma Gonzalez, LicenseeTIME COMPLETED:
03:38 PM
ALLEGATION(S):
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Licensee transports children without appropriate vehicle restraint
Licensee is not meeting day care child's diapering needs
Licensee is operating out of ratio
Licensee uses inappropriate forms of discipline with day care child
Licensee allowed day care child to consume food they are allergic to
Licensee engaged in inappropriate interactions in the presence of daycare children




INVESTIGATION FINDINGS:
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On Wednesday, July 15, 2024, at 1:20 p.m., Licensing Program Analyst (LPA), Isabel Ortega conducted an unannounced complaint inspection regarding, personal rights licensee transports children without appropriate vehicle restraint, Licensee is not meeting day care child's diapering needs, Licensee is operating out of ratio, Licensee uses inappropriate forms of discipline with day care child, Licensee allowed day care child to consume food they are allergic to, and Licensee engaged in inappropriate interactions in the presence of day-care children. LPA observed 3 children present and one staff providing care and supervision. LPA observed day care to be within ratio, on 5/03/24 and 6/14/2024 LPA observed licensee was within ratio.

During the course of this investigation, LPA conducted confidential interviews and reviewed documentation related to the allegations. During the interviews it was determined the services provided at the facility are within regulation. Interviews with parents, staff and children did not mentioned enough evidence of inappropriate form of discipline. Documentation revealed no allergies were listed at time of enrollment.
Continuation...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240429142813
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GONZALEZ FAMILY CHILD CARE
FACILITY NUMBER: 197700717
VISIT DATE: 07/17/2024
NARRATIVE
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LPA observed six age appropriate car seats at the day-care and interviews also disclosed when needed personal child's car seats are utilized and provided by parent requesting the transportation. According to interviews diapering needs are being met.

Agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are Unsubstantiated. No deficiency cited at this time.

Copy of this report, Notice of site visit, and appeal rights given to Licensee during this inspection.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 07/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2