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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750014
Report Date: 08/19/2021
Date Signed: 08/20/2021 09:43:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2021 and conducted by Evaluator Lady King
COMPLAINT CONTROL NUMBER: 12-CC-20210525144630
FACILITY NAME:MONTESSORI OF NORTH PARK- PRESCHOOL/TODDLERFACILITY NUMBER:
197750014
ADMINISTRATOR:JOHNSON, ERINFACILITY TYPE:
850
ADDRESS:28180 MCBEAN PARKWAYTELEPHONE:
(818) 974-3582
CITY:VALENCIASTATE: CAZIP CODE:
91355
CAPACITY:127CENSUS: 6DATE:
08/19/2021
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Thalia ValdovinosTIME COMPLETED:
09:30 AM
ALLEGATION(S):
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Staff handled children in a rough manner
Staff spoke inappropriately to children in care
Staff did not ensure children's diapering needs were met in a timely manner
Licensee is operating over ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lady King-Lewis conducted a follow up complaint inspection for the purpose of concluding the investigation for the above allegations. Upon arrival, LPA met with Thalia Valdovinos. LPA observed 06 children with 01 staff members providing care and supervision. The investigation consisted of interviews with staff, other relevant parties, reviewed of staff records, staff transcripts and a review of the attendance records reflects children in attendance during the period in question ranged from 3 toddlers and 11 toddlers.

Interviews conducted revealed that two to three fully qualified teachers provided care for no more than 11 toddlers. One of the teachers was assigned to provide care was on restricted duties and director stated she was not included in the ratio. The teacher on restricted duties was only in the classroom to train newly hired staff who was also not included in the ratio. A ratio of six children to each teacher shall be maintained for all children in attendance at the toddler program. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Lady King
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20210525144630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: MONTESSORI OF NORTH PARK- PRESCHOOL/TODDLER
FACILITY NUMBER: 197750014
VISIT DATE: 08/19/2021
NARRATIVE
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The allegations of a child being spoken inappropriate, a child being handled roughly, and diapering needs were not met were also investigated. Based on the information obtained during the interviews conducted, it was determined that the above allegations may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted, a copy of this report, appeal rights, notice of site visit are discussed and was left with the Assistant Director Thalia Valdovinos
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Lady King
LICENSING EVALUATOR SIGNATURE:

DATE: 08/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2