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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750070
Report Date: 07/31/2025
Date Signed: 07/31/2025 09:49:59 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2025 and conducted by Evaluator Elicia Calvillo
COMPLAINT CONTROL NUMBER: 58-CC-20250508130955
FACILITY NAME:GRANADA HILLS MONTESSORI PRESCHOOLFACILITY NUMBER:
197750070
ADMINISTRATOR:VILLALOBOS, GLADYSFACILITY TYPE:
850
ADDRESS:11451 WOODLEY AVETELEPHONE:
(818) 360-7448
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:75CENSUS: 12DATE:
07/31/2025
UNANNOUNCEDTIME BEGAN:
08:05 AM
MET WITH:Sharon Collins, Regional DirectorTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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9
Staff yells at day care children
Staff interacted with child in an aggressive manner
INVESTIGATION FINDINGS:
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On 07/31/2025 at 08:05 AM, Licensing Program Analysts (LPAs) Elicia Calvillo and Daniel Bombino conducted an unannounced complaint investigation visit on the above-mentioned allegations to deliver findings. LPAs identified self and met with Sharon Collins, Regional Director who guided LPAs on a tour of the inside and outside of the facility. LPA observed 12 Children and 4 staff at the facility upon arrival.

Throughout the course of the investigation, LPA Calvillo obtained the LIC 9040 Child Care Facility Roster, LIC 500 Personnel Report, interviewed Regional Director, interviewed staff, and interviewed parents, and interviewed children.

During today’s visit, LPAs addressed the allegations per Reporting Party that staff yells at day care children and staff interacted with child in an aggressive manner.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20250508130955
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: GRANADA HILLS MONTESSORI PRESCHOOL
FACILITY NUMBER: 197750070
VISIT DATE: 07/31/2025
NARRATIVE
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When LPA Calvillo interviewed Sharon Collins, Regional Director, the Regional Director did not make any disclosures regarding the allegations listed on page 1.

When LPA Calvillo interviewed staff, staff did not make any disclosures regarding the allegations listed on page 1.

When LPA Calvillo interviewed parents, parents did not make any disclosures regarding the allegations listed on page 1.

When LPA Calvillo interviewed children, children did not make any disclosures regarding the allegations listed on page 1.

Based on LPA Calvillo’s observations, interviews which were conducted, and record review, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

An exit interview was conducted with Sharon Collins, Regional Director including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

Page 2 of 2
SUPERVISORS NAME: Rita Ramos
LICENSING EVALUATOR NAME: Elicia Calvillo
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2