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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750077
Report Date: 05/03/2022
Date Signed: 05/04/2022 02:54:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2022 and conducted by Evaluator Esequiel Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220407102030
FACILITY NAME:GUIDEPOST MONTESSORI AT COPPER HILLFACILITY NUMBER:
197750077
ADMINISTRATOR:ERIN TRICEFACILITY TYPE:
850
ADDRESS:25135 RYE CANYON LOOPTELEPHONE:
(747) 800-4150
CITY:SANTA CLARITASTATE: CAZIP CODE:
91355
CAPACITY:126CENSUS: 85DATE:
05/03/2022
UNANNOUNCEDTIME BEGAN:
12:16 PM
MET WITH:Anne VerdierTIME COMPLETED:
01:31 PM
ALLEGATION(S):
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-Facility is operating out of ratio

-Facility does not follow safe food service protocol

-Facility does not meet daycare child's toileting needs

-Staff spoke to daycare child inappropriately
INVESTIGATION FINDINGS:
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 On 05/03/22 at 12:16 PM, Licensing Program Analyst (LPA) Esequiel Rodriguez conducted an inspection visit to the Facility to deliver investigation findings regarding the above complaint allegations. The LPA met with Facility Head of School, Ann Verdier and stated the purpose for the inspection visit.

In the course of the investigation, LPA Rodriguez conducted confidential interviews with the Facility Head of School, Staff members/teachers, potential and/or relevant witnesses. Also, a review of facility file, staff and children records, and other applicable documentation was conducted. Interviewed staff and Head of School, at the time of this investigation, denied the allegations indicating that there is always enough qualified care providers to care and provide the children needed needs and services, and all children are treated with dignity and respect. Also, food items are properly store and examined prior to consumption.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Esequiel Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220407102030
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT COPPER HILL
FACILITY NUMBER: 197750077
VISIT DATE: 05/03/2022
NARRATIVE
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 A potential witness (PW) disclosed at the time this witness (PW) visited the facility the above allegations did happen, and that someone else also told this PW having observed the same. During the visits conducted by the LPA to the Center did not observed any wrong doing or potential violations of Title 22.

Based on the information obtained and LPA observations, the stated above allegations may have happened or are valid; at the time of this LPA investigation, there was not a preponderance of the evidence to prove or disprove that the allegations did happen as reported. Therefore, the above allegations are Unsubstantiated.

Appeal Rights were provided and discussed with the Head of School. No deficiencies were cited. An exit interview was conducted and a copy of this report and LIC 9213 Notice of Site Visit were left with Facility Head of School, Anne Verdier.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Esequiel Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2