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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750077
Report Date: 05/03/2022
Date Signed: 05/04/2022 02:53:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/07/2022 and conducted by Evaluator Esequiel Rodriguez
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220407113213
FACILITY NAME:GUIDEPOST MONTESSORI AT COPPER HILLFACILITY NUMBER:
197750077
ADMINISTRATOR:ERIN TRICEFACILITY TYPE:
850
ADDRESS:25135 RYE CANYON LOOPTELEPHONE:
(747) 800-4150
CITY:SANTA CLARITASTATE: CAZIP CODE:
91355
CAPACITY:126CENSUS: 85DATE:
05/03/2022
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Anne VerdierTIME COMPLETED:
02:49 PM
ALLEGATION(S):
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Facility staff did not use correct sign in/sign out procedures.
INVESTIGATION FINDINGS:
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 On 05/03/22 at 1:35 PM, Licensing Program Analyst (LPA) Esequiel Rodriguez conducted an inspection visit to the Facility to deliver investigation findings regarding the above complaint allegation. The LPA met with Facility Head of School, Ann Verdier and stated the purpose for the inspection visit.

In the course of the investigation, LPA Rodriguez conducted confidential interviews with the Facility Head of School, Staff members/teachers, potential and/or relevant witnesses. Also, a review of facility file, staff and children records, and other applicable documentation was conducted. Interviewed staff and Head of School, at the time of this investigation, reported that the facility uses SmartCare Touchless Sign In/Sign Out program which provides a more verifiable procedure for checking in and out. Nonetheless, no one is authorized to pick up a child from the facility unless listed on the child's authorized pick-up list, and if the staff does not recognizes the person picking up the child, staff asks for ID. A potential witness reported, on the day of the allegation stated above, when picking up a child from the facility no one asked for ID or signature to ensure he/she was
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Esequiel Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220407113213
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT COPPER HILL
FACILITY NUMBER: 197750077
VISIT DATE: 05/03/2022
NARRATIVE
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 authorized to pick up the child. Records reviewed indicate the sign-in/out sheets contain signatures / permission of authorized persons to sign-in/out children.

During the visits conducted by the LPA to the Center did not observed any wrong doing or potential violations of Title 22.

Based on the information obtained and LPA observations, the stated above allegation may have happen or is valid; at the time of this investigation, there was not a preponderance of the evidence to prove or disprove that the allegation intentionally happen as reported. Therefore, the above allegation is Unsubstantiated.

Appeal Rights were provided and discussed with the Head of School. No deficiencies were cited. An exit interview was conducted and a copy of this report and LIC 9213 Notice of Site Visit were left with Facility Head of School, Anne Verdier.
SUPERVISORS NAME: Scott Herring
LICENSING EVALUATOR NAME: Esequiel Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/03/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/03/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2