<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750077
Report Date: 10/04/2022
Date Signed: 10/04/2022 03:49:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/27/2022 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220927122430
FACILITY NAME:GUIDEPOST MONTESSORI AT COPPER HILLFACILITY NUMBER:
197750077
ADMINISTRATOR:GINA CASTELLO BRANCOFACILITY TYPE:
850
ADDRESS:25135 RYE CANYON LOOPTELEPHONE:
(747) 800-4150
CITY:SANTA CLARITASTATE: CAZIP CODE:
91355
CAPACITY:126CENSUS: 51DATE:
10/04/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Ashley De La Torre, Assitant Director TIME COMPLETED:
04:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect and Lack of Supervision: Staff did not ensure that day care child(ren) were supervised while in care.

Personal Rights: Staff did not ensure that day care children were provided with a safe environment while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/04/22 at 11:00 a.m, Licensing Program Analyst (LPAs) Andrew Alemoh, Anna Villa, and Licensing Program Manager (LPM) Mariela Ramon arrived at the facility to conduct an investigation into the above allegations. LPAs and LPM discussed the reason for this visit with Assistant Director. A census was taken which concludes 44 preschool age children with 5 teachers and 7 toddlers in their classroom with 2 staff providing supervision. The facility was toured. LPAs Alemoh, Villa, and LPM Ramon were present at time of visit. Investigation findings are as followed.

The investigation consisted of interviews conducted with staff #1, #2, and #3 and other relevant complaint parties. The investigation revealed on 09/23/22 at 5:15pm staff #1 was providing care to 3 toddlers. Staff #1 was changing a diaper of child #1. Staff #1 proceeded to change child #2’s diaper..

See Complaint Investigation Report LIC 9099-C for additional information.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220927122430
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT COPPER HILL
FACILITY NUMBER: 197750077
VISIT DATE: 10/04/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
When child #1 exited the bathroom to the classroom. Child #1 walked about 2-3 ft from the bathroom to the classroom. The bathroom is located inside the classroom. Staff #1 immediately attended to the children in the classroom.

Furthermore, it was determined that during the week of September 19th through September 23rd, the facility was doing landscaping in the yard near the toddler’s classroom. The gate to enter the play yard area was slightly opened for workers to come in and out. Parents were notified that during this project children will not have access to the side of the play yard until the project was completed.

Based on the evidence obtained during interviews, observations and documentation reviewed it is determined that although the allegations may have happened or they are valid, there is not preponderance of the evidence to prove that the alleged violations have occurred. Therefore, the allegations have been found to be unsubstantiated. Appeal rights were discussed and provided. Signature at the bottom of this report confirms receipt. Notice of site visit was posted and will remain posted for 30 days.

SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 10/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2