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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750077
Report Date: 01/28/2025
Date Signed: 01/28/2025 01:31:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2024 and conducted by Evaluator Isabel Ortega
COMPLAINT CONTROL NUMBER: 12-CC-20241230141249
FACILITY NAME:GUIDEPOST MONTESSORI AT COPPER HILLFACILITY NUMBER:
197750077
ADMINISTRATOR:ANGELEE OSTERFACILITY TYPE:
850
ADDRESS:25135 RYE CANYON LOOPTELEPHONE:
(747) 800-4150
CITY:SANTA CLARITASTATE: CAZIP CODE:
91355
CAPACITY:126CENSUS: 59DATE:
01/28/2025
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Angelee Oster, Site DirectorTIME COMPLETED:
01:46 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff did not provide adequate supervision to day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/28/2025 Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced subsequent complaint inspection to deliver findings on the above allegation. LPA met with Site Director and toured the facility. Upon arrival LPA observed 59 children and 9 staff providing care and supervision.
During the course of the investigation, LPA conducted interviews with children, Staff and parents. LPA completed observations and gathered documents relevant to the complaint allegation. Based on evidence obtained and interviews conducted, the allegation Staff did not provide adequate supervision to day care child is Unsubstantiated. Based on the disclosures at the time of incident, LPA's observation, confidential interviews conducted by LPA, staff were present during incidents and the milestone report indicates balance concerns and a student plan is in place which include shadowing and gross motor activities. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. No deficiency was cited for this investigation.
An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 01/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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