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25 | On 04/19/22, Licensing Program Analyst’s (LPA’s) Justeene Tamayo and Justin Dorsey arrived at the facility to conduct a Case Management visit. The purpose of the case management visit was to follow-up on a self-reported Unusual Incident Report submitted by the facility on 04/13/22.
During the visit, LPA’s met with Director Deborah Castillo to discuss the reported incident that happened on 04/12/22. LPA’s toured the facility and took a census of the children present. The incident report indicated, Volunteer 1 was upset with an evaluation Staff 2 completed about Volunteer 1. Volunteer 1 confronted Staff 2. Volunteer 1 raised voice and was rude and disrespectful to Staff 2. Staff 3 stepped in and asked Volunteer 1 to leave the facility because of Volunteer 1 behavior. During the visit, LPA’s interviewed the staff members involved.
Owner Sandra Lona Aguirre requested copies of the interviews of staff members. LPA's advised owner the interviews are confidential and cannot be provided. LPA's requested Volunteer 1 evaluation report, per Owner she did not want to give the documents because they are confidential. During the visit LPA's received Volunteer 1 contact information from owner. At this time further follow up is needed.
An exit interview was conducted, a notice of site visit given and must be posted for 30 days.
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