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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750091
Report Date: 07/09/2021
Date Signed: 07/09/2021 12:54:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/15/2021 and conducted by Evaluator Monique Jessica Ayala
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20210615150116
FACILITY NAME:GUIDEPOST MONTESSORI AT PLUM CANYONFACILITY NUMBER:
197750091
ADMINISTRATOR:AARON BAILEYFACILITY TYPE:
830
ADDRESS:19141 SKYLINE RANCH RDTELEPHONE:
(949) 354-2259
CITY:SANTA CLARITASTATE: CAZIP CODE:
91350
CAPACITY:42CENSUS: 17DATE:
07/09/2021
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Martha Georgie, Head of SchoolTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Personal Rights: Day care staff are forcing infant to nap
Personal Rights: Day Care staff are restraining infant in a crib
INVESTIGATION FINDINGS:
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On 07/09/2021 Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced complaint investigation for the above allegations. LPA was greeted by Head of School, who guided LPA on a tour of the facility and gathered the census of children present. There were 3 infants and 14 toddlers present with 7 staff. All staff at the facility are fingerprint cleared and associated to the facility.

The investigation consisted of interviews conducted with head of school, staff, children, and other relevant complaint parties. The interviews revealed that there were no witnesses that could corroborate that day care staff forced infant to nap and day care staff are restraining infant in the crib. Head of school and staff denied that forcing chidlren to nap and restraining infants in a crib was permitted in the facility as a form of discipline. LPA spoke with head of school and staff about discipline policy, which is to verbally redirect children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20210615150116
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT PLUM CANYON
FACILITY NUMBER: 197750091
VISIT DATE: 07/09/2021
NARRATIVE
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Based on information provided, the above allegation is UNSUBSTANTIATED. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegations occurred.

There are no deficiencies cited at this time.

An exit interview was conducted a copy of this report was provided to the Head of School along with Appeal rights and a Notice of Site visit.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 07/09/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/09/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2