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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750091
Report Date: 05/24/2022
Date Signed: 05/24/2022 02:21:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2022 and conducted by Evaluator Monique Jessica Ayala
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20220318144312
FACILITY NAME:GUIDEPOST MONTESSORI AT PLUM CANYONFACILITY NUMBER:
197750091
ADMINISTRATOR:AARON BAILEYFACILITY TYPE:
830
ADDRESS:19141 SKYLINE RANCH RDTELEPHONE:
(949) 354-2259
CITY:SANTA CLARITASTATE: CAZIP CODE:
91350
CAPACITY:54CENSUS: 34DATE:
05/24/2022
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Martha Georgie, Head of SchoolTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Negelct/Lack of Supervision: Child was bit on the cheek and hit in the head with a rock
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 24, 2022 Licensing Program Manager (LPM) Mariela Ramon and Licensing Program Analyst (LPA) Monique Ayala condcuted an unannounced complaint investigation for the above allegation. LPA was greeted by Head of School, who guided LPM and LPA on a tour of the facility and gathered the census of children present. There were 34 with 10 staff. All staff at the facility are fingerprint cleared and associated to the facility.

The investigation consisted of interviews conducted with staff and other relevant complaint parties. The interviews revealed that there was no corroberation that Child 1 was bit by Child 2 on the cheek or that Child 1 was hit in the head with a rock by Child 2. LPA Ayala toured the facility and did not observe any rocks within the facility. Interviews with staff revealed that Child 2 pinched Child 1 which resulted in a scratch on Child 1's cheek. Staff 1 stated that she observed the incident, attended to both children and provided first aid to Child 1. Staff 1 disclosed the incident occurred in front of staff 1; however the incident occurred very quickly and was unable to prevent the incident from occurring.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20220318144312
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT PLUM CANYON
FACILITY NUMBER: 197750091
VISIT DATE: 05/24/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on LPA’s observations and evidence obtained during interviews conducted including record review, the preponderance of evidence standard was not met; therefore, the above allegation is found to be unsubstantiated.

An exit interview was conducted and a copy of this report was provided to Head of School along with appeal rights and notice of site visit.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Monique Jessica Ayala
LICENSING EVALUATOR SIGNATURE:

DATE: 05/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/24/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2