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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750091
Report Date: 01/18/2024
Date Signed: 01/18/2024 03:11:46 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2023 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20231108102523
FACILITY NAME:GUIDEPOST MONTESSORI AT PLUM CANYONFACILITY NUMBER:
197750091
ADMINISTRATOR:AARON BAILEYFACILITY TYPE:
830
ADDRESS:19141 SKYLINE RANCH RDTELEPHONE:
(949) 354-2259
CITY:SANTA CLARITASTATE: CAZIP CODE:
91350
CAPACITY:42CENSUS: 24DATE:
01/18/2024
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Thalia Valdovinos, DirectorTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff did not provide adequate supervision resulting in child sustaining an injury.
Facility sink is in disrepair.
INVESTIGATION FINDINGS:
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On Thursday, January 18, 2024, at 10:00 a.m., Licensing Program Analyst (LPA), Mayra Rivera conducted an unannounced complaint inspection regarding staff did not provide adequate supervision resulting in child sustaining an injury and facility sink is in disrepair.

LPA entered classroom 7 and observed 6 infants with staff #8 and staff #12. LPA entered classroom 8 and observed 4 infants with staff #1 and staff #6. LPA entered classroom 6 and observed 7 toddlers with staff #4 and staff #8. LPA entered classroom 5 and observed 7 toddlers with staff #5 and staff #9
During the course of this investigation, Licensing Program Analyst Mayra Rivera conducted interviews with parents, and staff, and was not able to interview children due to being nonverbal. All four parents stated that they have no concerns with the quality of care provided at Guidepost and their children have not mentioned any concerns. Two parents stated their child has sustained injuries and were notified and explained the procedure in how the facility notifies them about the injuries. Two parents stated their child
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 12-CC-20231108102523
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT PLUM CANYON
FACILITY NUMBER: 197750091
VISIT DATE: 01/18/2024
NARRATIVE
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has not sustained injuries while in care. Three parents stated their child is still enrolled at Guidepost and one parent stated their child is no longer enrolled due to the cost of tuition but was really happy there.

All staff stated they are placed in positions (zoning) to be able to view the children adequately. It was also stated that by counting the children to ensure they are within ratio. All staff stated no children have been hurt due to inadequate supervision. One staff stated she has observed when a child has fallen due to running or bumping to other children. All staff explained the ratio requirements for infants and toddlers.

During the inspection on 11/9/23, LPA observed all hand washing sinks to be in good repair. Director stated, in the month of October 2023, the sink between classrooms 6 and 7 had a minor leak and it was repaired the next day at 1:14pm.

LPA observations and interviews conducted did not support nor confirm the above allegation. This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

Exit interview was conducted with director Thalia Valdovinos. The director was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.



The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4