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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750092
Report Date: 01/18/2024
Date Signed: 01/18/2024 03:12:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2023 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20231108112756
FACILITY NAME:GUIDEPOST MONTESSORI AT PLUM CANYONFACILITY NUMBER:
197750092
ADMINISTRATOR:AARON BAILEYFACILITY TYPE:
850
ADDRESS:19141 SKYLINE RANCH RDTELEPHONE:
(949) 354-2259
CITY:SANTA CLARITASTATE: CAZIP CODE:
91350
CAPACITY:96CENSUS: 70DATE:
01/18/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Thalia Valdavinos, TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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9
Staff do not supervise children at all times.
INVESTIGATION FINDINGS:
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On Thursday, January 18, 2024, at 12:30 p.m., Licensing Program Analyst (LPA), Mayra Rivera conducted an unannounced complaint inspection regarding staff do not supervise children at all times..
LPA entered classroom 1 and observed 23 preschool children with staff #8 and staff #9. LPA entered classroom 2 and observed 18 preschool children with staff #10 and staff #4. LPA entered classroom 3 and observed 17 preschool children with staff #7 and staff #2. LPA entered classroom 4 and observed 12 preschool children with staff #1 and staff #3. LPA interviewed staff and children.

During the course of this investigation, Licensing Program Analyst (LPA) Mayra Rivera conducted interviews with parents, children, staff and reviewed files. All four parents stated that they have no concerns with the quality of care provided at Guidepost and their children have not mentioned any concerns. All children were able to name the staff who provide supervision and stated have not been left alone. All staff stated they are placed in positions (zoning) to be able to view the children adequately. It was also stated that by counting the children to ensure they are within ratio.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 12-CC-20231108112756
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT PLUM CANYON
FACILITY NUMBER: 197750092
VISIT DATE: 01/18/2024
NARRATIVE
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On 1/18/24, LPA Rivera observed staff #2 standing between the restroom (located on the play yard) and play yard. LPA observed the staff #2 supervising the children in the restroom and the play area near the restroom.

LPA observations and interviews conducted did not support nor confirm the above allegation. This agency has investigated the complaint. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

Exit interview was conducted with director Thalia Valdavinos. The director was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.



The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 01/18/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/18/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 4