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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750092
Report Date: 04/23/2025
Date Signed: 04/23/2025 05:13:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/21/2025 and conducted by Evaluator Mayra Rivera
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250421105636
FACILITY NAME:GUIDEPOST MONTESSORI AT PLUM CANYONFACILITY NUMBER:
197750092
ADMINISTRATOR:AARON BAILEYFACILITY TYPE:
850
ADDRESS:19141 SKYLINE RANCH RDTELEPHONE:
(949) 354-2259
CITY:SANTA CLARITASTATE: CAZIP CODE:
91350
CAPACITY:96CENSUS: 53DATE:
04/23/2025
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Thalia Valdavinos, DirectorTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
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9
Lack of supervision
Personal Rights
INVESTIGATION FINDINGS:
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13
On Wednesday, April 25, 2025, Licensing Program Analyst (LPA) Mayra Rivera conducted an unannounced complaint inspection regarding personal rights and lack of supervision. Upon arrival, LPA Rivera met with director Thalia Valdavinos who granted access and guided LPA Rivera on a tour of the facility. LPA entered classrooms CH1, CH2, CH3 and CH4. LPA observed a total of 53 children and staff #1, staff #2, staff #3, staff #4, staff #5 and staff #6 present providing care and supervision.

During the course of this investigation, LPA Rivera conducted confidential interviews and observed the playground and the zoning map. Based on the confidential interviews, there were 5 staff present outside in the playground yard stationed in their zone areas providing care and supervision. The incident that occurred between child 1 and child 2 was not caused by lack of supervision. The children were running and playing and an accident with no malicious intent occurred. Parent conference was held with the children parents and the incident was explained.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20250421105636
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: GUIDEPOST MONTESSORI AT PLUM CANYON
FACILITY NUMBER: 197750092
VISIT DATE: 04/23/2025
NARRATIVE
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This agency has investigated the complaint alleging personal rights and lack of supervision. At this time, it is determined that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.



Exit interview was conducted with director Thalia Valdavinos. The director was provided a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Mayra Rivera
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2