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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750097
Report Date: 04/03/2024
Date Signed: 04/03/2024 10:59:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2024 and conducted by Evaluator Andrew Alemoh
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20240207121848
FACILITY NAME:LEARNING EXPERIENCE, THEFACILITY NUMBER:
197750097
ADMINISTRATOR:PARAG LADDHAFACILITY TYPE:
850
ADDRESS:24615 COPPER HILL DRIVETELEPHONE:
(661) 904-9530
CITY:SANTA CLARITASTATE: CAZIP CODE:
91354
CAPACITY:132CENSUS: 17DATE:
04/03/2024
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Director Sarah Mitchell TIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of Supervison.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 04/03/2024 at 9:30AM, Licensing Program Analyst (LPA) Andrew Alemoh met with Director Sarah Mitchell for the purpose to deliver the finding of the above allegation. Upon arrival, LPA observed 8 toddlers and 1 staff along with the Director on site. The investigation consisted of interviews with Director, staff, parents, and other complaint relevant parties. The investigation revealed the following: children are provided with the proper safety, care, and supervision with at least two teachers. Parents provide the facility with extra diapers and extra clothing. Director, staff, and parent’s statements corroborated with evidence in that the day care children do not play in the restroom and are redirected to other classroom activities.

Based on the evidence obtained, the allegation of lack of supervision is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations did or did not occur.
An exit interview was conducted, a copy of this report was provided along with the appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Andrew Alemoh
LICENSING EVALUATOR SIGNATURE:

DATE: 04/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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