<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750181
Report Date: 03/04/2025
Date Signed: 03/04/2025 05:04:37 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250226125212
FACILITY NAME:GRAND CENTRAL PRESCHOOLFACILITY NUMBER:
197750181
ADMINISTRATOR:DARRELL MASTONFACILITY TYPE:
860
ADDRESS:23780 NEWHALL AVENUETELEPHONE:
(818) 422-2184
CITY:SANTA CLARITASTATE: ZIP CODE:
91321
CAPACITY:135CENSUS: 31DATE:
03/04/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Terssa Johnson, Assistant Director and Darrell Maston, LicenseeTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
The facility does not have a qualify Assistant Director
There is no diaper changing table/changing mat, sink, or water available for hand washing after diaper changes in the yellow room
A hole is present on the hallway wall and by the yellow room the paint is chipped by the door lining
The yellow classroom, designated for children under two years old, is being used for storage, and the children were relocated to the green room, which is intended for ages 2-3.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/04/2025 Licensing Program Analyst (LPAs) Isabel Ortega and Mayra Rivera conducted an unannounced complaint inspection to on the above allegations. LPAs met with Assistant Director and Darrell Maston Licensee, toured the facility. Upon arrival LPA observed 31 children and 6 Staff providing care and supervision.
During the course of the investigation, LPAs conducted interviews, and completed a walk through observation. LPAs completed visual observations and reviewed documents relevant to the complaint allegations listed above. These allegations are deemed SUBSTANTIATED, and a citation was issued (See LIC 9099-D for cited deficiency). A finding being substantiated means that the allegation was valid because the preponderance of the evidence standard has been met. This facility was cited a Type B for no qualified Assistant Director in accordance with Title 22 of the California Code of Regulations and Health & Safety codes. Facility was given a technical violations for no diaper changing table/changing mat, sink, or water available for hand washng after diaper changes in the Yellow room, a hole is present on the wall by the hallway and drywall by the yellow door is chipped, the yellow classroom, designated for children under two years old, is being utilized for storage, according to facility and record reviews currently there are no children enrolled under 2 years of age.
Exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250226125212

FACILITY NAME:GRAND CENTRAL PRESCHOOLFACILITY NUMBER:
197750181
ADMINISTRATOR:DARRELL MASTONFACILITY TYPE:
860
ADDRESS:23780 NEWHALL AVENUETELEPHONE:
(818) 422-2184
CITY:SANTA CLARITASTATE: ZIP CODE:
91321
CAPACITY:135CENSUS: 31DATE:
03/04/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Terssa Johnson, Assistant Director and Darrell Maston, LicenseeTIME COMPLETED:
02:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not maintain proper documentation for food safety
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 3/04/2025 Licensing Program Analyst (LPA) Isabel Ortega conducted an unannounced complaint inspection to investigate the above allegation. LPA met with Facility Assistant Director and completed a walk through. Upon arrival LPA observed 31 children and 6 staff providing care and supervision.

During the course of the investigation, LPA completed observations and gathered documents relevant to the complaint allegation. Based on evidence obtained and conducted observations on food and snacks the allegation of Staff do not maintain proper documentation for food safety is Unsubstantiated. Based on the observation at the time of investigation, the classroom snacks and kitchen food are labelled with expiration dates. This allegation is deemed Unsubstantiated, a finding that is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegation occurred. No deficiency was cited for this investigation.
An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 03/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3