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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750181
Report Date: 04/08/2025
Date Signed: 04/08/2025 12:12:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/26/2025 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250226125212
FACILITY NAME:GRAND CENTRAL PRESCHOOLFACILITY NUMBER:
197750181
ADMINISTRATOR:DARRELL MASTONFACILITY TYPE:
860
ADDRESS:23780 NEWHALL AVENUETELEPHONE:
(818) 422-2184
CITY:SANTA CLARITASTATE: ZIP CODE:
91321
CAPACITY:135CENSUS: 11DATE:
04/08/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Johanna M. Ortega, LiaisonTIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
School-age staff use their personal vehicles to transport children due to the inability to operate the center van
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 4/08/2025 Licensing Program Analysts (LPAs) Isabel and Hanna conducted an unannounced subsequent complaint inspection to deliver the finding for the above allegation. LPA met with Facility liaison and completed a walk through the facility. Upon arrival LPA observed 11 children and staff providing care and supervision.
During the course of the investigation, LPAs gathered documents relevant to the complaint allegation. Based on the evidence, record review, although the plan was to utilize the school age van for transportation the van does not have a the required approval. Therefore staff with a valid Driver's license and auto insurance transport the school age children to and from school with parent consent(transportation consent form). This allegation is deemed Unsubstantiated, a finding that is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegations valid. No deficiency was cited for this investigation.
An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 04/08/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/08/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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