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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197750181
Report Date: 04/16/2025
Date Signed: 04/16/2025 03:22:30 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2025 and conducted by Evaluator Isabel Ortega
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20250227164448
FACILITY NAME:GRAND CENTRAL PRESCHOOLFACILITY NUMBER:
197750181
ADMINISTRATOR:DARRELL MASTONFACILITY TYPE:
860
ADDRESS:23780 NEWHALL AVENUETELEPHONE:
(818) 422-2184
CITY:SANTA CLARITASTATE: CAZIP CODE:
91321
CAPACITY:135CENSUS: 42DATE:
04/16/2025
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Tressa Johnson, Assistant DirectorTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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9
Facility allowed unqualified staff to provide care and supervision to day-care children.
Staff yelled at a day-care child.
INVESTIGATION FINDINGS:
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2
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5
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9
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13
On 4/16/2025 Licensing Program Analyst(LPA) Isabel conducted an unannounced subsequent complaint inspection to deliver the finding for the above allegation. LPA met with Facility liaison and completed a walk through the facility. Upon arrival LPA observed 42 children and 8 staff providing care and supervision.

During the course of the investigation, LPA gathered documents relevant to the complaint allegations. Based on the observations, and private interviews there were no disclosures made regarding Facility allowing unqualified staff to provide care and supervision to day-care children and no disclosures made regarding staff yelling at a day-care children.
This allegation is deemed Unsubstantiated, a finding that is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged allegations valid. No deficiency was cited for this investigation.
An exit interview was conducted, a copy of this report, appeal rights and a notice of site visit were provided to facility.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lady King
LICENSING EVALUATOR NAME: Isabel Ortega
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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