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32 | The investigation revealed the following:
Allegation: Staff unlawfully evicted a resident.
This complaint alleges that Resident #1 (R1) was unlawfully evicted from the facility.
On 08/01/2025, LPA Troy Watson conducted interviews with Administrator Esperanza Naaktgeboren and Staff #1 (S1). The Administrator confirmed that no eviction notice was ever served or had occurred. On 08/01/2025, between 10:18 AM and 12:15 PM, the Department interviewed Staff #1–#3 (S1–S3). Out of those interviewed, 3 out of 3 staff denied the allegation that a resident was unlawfully evicted from the facility. On 09/17/2025, between 03:14 PM and 04:00 PM, the Department interviewed Residents #1–#8 (R1–R8). Out of those interviewed, 8 out of 8 residents denied the allegation that a resident was unlawfully evicted from the facility. LPA Watson requested from the facility a copy of any eviction notice pertaining to R1, but no documentation was available because an eviction notice was never served.
Based on interviews, record reviews, observations, and the information gathered, there is insufficient evidence to support the allegation that staff unlawfully evicted a resident. Although the allegation may have occurred or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed unsubstantiated.
No deficiencies were cited, and no citation was issued.
An exit interview was conducted with Business Office Manager Anahi Rivera and a copy of the report was provided. |