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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198002295
Report Date: 10/29/2024
Date Signed: 10/29/2024 04:05:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/06/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240806163449
FACILITY NAME:GAINER FAMILY CHILD CAREFACILITY NUMBER:
198002295
ADMINISTRATOR:K. GAINERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 867-8340
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 4DATE:
10/29/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:Karene Gainer, LicenseeTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Adult in home yells at daycare children
Provider caused injury to daycare child.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to the above facility to deliver findings for the above allegations. LPA met with Karene Gainer, Licensee, who guided analyst on a tour of the facility. There were 04 preschool aged children present during visit.

During the investigation LPA conducted interviews with relevant parties including reporting party, licensee, staff and witnesses. LPA obtained a copy of the children's roster, and obtained copies of supporting documentation.

The reporting party (RP) alleged that a child's personal rights were violated during care. Complainant stated that provider and staff yell at day care children and caused an injury to child in care. Interviews conducted with licensee, staff and witnesses did not corroborate the allegations.
Report Continues - 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20240806163449
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: GAINER FAMILY CHILD CARE
FACILITY NUMBER: 198002295
VISIT DATE: 10/29/2024
NARRATIVE
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LPA observed staff interacting with children on 8/9/24 and 10/29/24, no personal right violations were observed. Although, a child sustained an injury during care, there was no evidence that the provider caused the injury. Based on interviews conducted and observation, the above allegations are found to be unsubstantiated

Although the allegations may have happened or are valid there is not a preponderance of evidence to prove alleged violations did or did not occur.

The licensee understands rights of individuals to file complaint to the licensing office without discrimination or
retaliation against children in care.

No deficiencies cited during this inspection.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Karene Gainer.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2