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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198002295
Report Date: 09/05/2025
Date Signed: 09/05/2025 03:45:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2025 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250605091155
FACILITY NAME:GAINER FAMILY CHILD CAREFACILITY NUMBER:
198002295
ADMINISTRATOR:K. GAINERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 867-8340
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 2DATE:
09/05/2025
UNANNOUNCEDTIME BEGAN:
02:40 PM
MET WITH:Karene Gainer, LicenseeTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Parent's Rights
INVESTIGATION FINDINGS:
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This unannounced complaint inspection was done by Licensing Program Analyst (LPA) Alicia Mooberry for the purpose of delivering findings to the above allegation. LPA toured the facility with Licensee, Karene Gainer. Licensee’s Assistant was also present at time of inspection. There were 2 children present during this visit.

During the course of this investigation, LPA interviewed Reporting Party (RP), Licensee, Licensee’s Assistant, and witnesses. All pertinent documentation was collected.
The reporting party states their parent’s rights were not adhered to by provider. No corroborating disclosures were made regarding the above allegations from interviews conducted and from evidence obtained including documents and text messages. LPA made no observations to support the allegation above during facility visits on 6/6/25, 8/28/25 and 9/5/25.
Report Continues Next Page - Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250605091155
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: GAINER FAMILY CHILD CARE
FACILITY NUMBER: 198002295
VISIT DATE: 09/05/2025
NARRATIVE
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Although the allegation may have happened or is valid there is not a preponderance of evidence to prove alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today.

The Notice of Site Visit (LIC9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee, Karene Gainer, including but not limited to Appeal Procedures and Agencies Consultative Role.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2