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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198006483
Report Date: 12/03/2025
Date Signed: 12/03/2025 12:00:51 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2025 and conducted by Evaluator Nolan Tcheng
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251031153751
FACILITY NAME:OPTIONS-STATE PRESCHOOL-BLANDFORDFACILITY NUMBER:
198006483
ADMINISTRATOR:DEBORAH SLOBOJANFACILITY TYPE:
850
ADDRESS:18605 LINCROFT STREETTELEPHONE:
(626) 810-9114
CITY:ROWLAND HEIGHTSSTATE: CAZIP CODE:
91748
CAPACITY:24CENSUS: 12DATE:
12/03/2025
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Rosa Shimotani - Lead TeacherTIME COMPLETED:
12:25 PM
ALLEGATION(S):
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Staff denied daycare child readmission to facility after illness.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Nolan Tcheng conducted a subsequent inspection of a complaint investigation for the purpose of delivering findings. Upon arrival at 10:45am, LPA met with Facility Representative Rosa Shimotani, to whom the purpose of the inspection was explained. A tour of the facility was conducted and census was taken. There were 12 children with 3 staff members.

During the course of the investigation, LPA conducted interviews with two staff and five parents. Documentation in the form of Child Care Facility Roster, Attendance sheets, Parent Handbook, and Sick Child signs were obtained.

Information from the complainant alleges that facility staff denied enrolled child readmission after they were absent with illness.

REPORT CONTINUES PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20251031153751
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: OPTIONS-STATE PRESCHOOL-BLANDFORD
FACILITY NUMBER: 198006483
VISIT DATE: 12/03/2025
NARRATIVE
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During interview with staff, staff disclosed that Child #1 (C1) was coughing and sneezing and were sent home. Program health specialist was contacted for advisement. Per Staff #1, parent of C1 was contacted due to their “boogers.” Staff #2 stated that children were being sent back home when the child’s runny nose is yellow. When asked when children are allowed to return to care, Staff #1 explained, “The recommendation is until the symptoms are done or if they have a doctor’s note. In this case, it was coughing and sneezing.”

Parent interviews corroborated that that until there are no more symptoms, children aren’t allowed to return to school. No disclosures regarding the allegation

LPA reviewed the Parent handbook that has a Health and Safety section pertaining to sickness at the facility. The Parent handbook does not specifically list the requirements to return to the facility but does explain that a parent is required to come pick up child if they develop an illness while in care, to avoid spread between children. The attendance sign in record shows there were multiple days where Child #1 did not attend the facility where there was added notes of "Per Parent" stating the child was not attending due to specific symptoms: cough, cold, and runny nose.

Based on the information above, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited during today's inspection.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Facility Representative Rosa Shimotani, at 12:10pm. Copy of Report provided.

END OF REPORT PAGE 2 of 2

SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Nolan Tcheng
LICENSING EVALUATOR SIGNATURE:

DATE: 12/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2