198007433-8-23-2021-54-CC-TCON-C7Q85G-20211011221239

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198007433
Report Date: 08/23/2021
Date Signed: 08/23/2021 02:21:10 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/14/2021 and conducted by Evaluator Denise Gibbs

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20210714134239

FACILITY NAME:	BUNDLE OF JOY DAYCARE #3		FACILITY NUMBER:	198007433
ADMINISTRATOR:	YOLANDA STOWE		FACILITY TYPE:	840
ADDRESS:	4835 LONG BEACH BLVD.		TELEPHONE:	(562) 728-6882
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90805
CAPACITY:	14	CENSUS: 8	DATE:	08/23/2021
		UNANNOUNCED	TIME BEGAN:	10:30 AM
MET WITH:	Yolanda Stowe, Director		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Personal Rights- Child sustained unexplained injuries
Personal Rights- Staff did not notify parent of child's incidents
Personal Rights- Staff inappropriately disciplined child in care
Supervision- Staff did not maintain appropriate staffing ratios
Personal Rights- Staff took children on field trips without parent consent

INVESTIGATION FINDINGS:

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This was a follow-up complaint inspection conducted by Denise Gibbs, Licensing Program Analyst (LPA) on 8/23/2021 at 10:30AM to conduct interviews and deliver findings. Inspection was conducted with Director, Yolanda Stowe.

During this inspection LPA took a tour of the facility. There were eight school age children and one school age teacher present during the visit.

During the follow-up investigation LPA conducted interviews with children. Information gathered from interviews provided no disclosures regarding the above allegations.

Interviews and record review disclosed that 12 children were present on 7/6/21, the day the children went to the beach and 7/8/2021, when the children went to the movies, two children Child One (C1) and Child Two (C2)
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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:	DATE: 08/23/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20210714134239

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BUNDLE OF JOY DAYCARE #3	FACILITY NUMBER: 198007433
	VISIT DATE: 08/23/2021

NARRATIVE

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stayed behind with Staff One (S1). 10 children went on the field trips with Staff Three (S3), which does maintain child staff ratio.

Interviews disclosed that when children are not following directions at the daycare some of the consequences are that the staff talks to the children about their behavior, staff has a conversation with children's parents, children are asked to sit down for while and then they can go play, children are asked to write standards for more serious behaviors and lastly they can be excluded from going on the extra curricular fields trips for a certain amount of days depending on the behavior. Per interviews, children did not disclose any distress when discussing the consequences for not following directions. LPA and Director discussed other methods of discipline that might be used besides standards.

Per interviews and record review when children sustain an injury in care teachers take out the first aid kit and help the child by cleaning the injured area and giving them a Band-Aid. Children are sometime are given the option to sit down for a while until feeling better. According to interviews and document review, Injury Reports are given to parents at pick up or depending on the severity of the injury a phone call is made to the parent during the day. Interviews made no disclosure regarding concerns about unexplained injuries or documentation/notification of children's injuries.

Interviews regarding parent consent for a field trip on 7/6/21 are conflicting. Interview with Staff Two (S2) disclosed that none of the parents on the morning on 7/6/21 said their child/children were not allowed to go on the days field trip. Per Director, parents sign a field trip form allowing children to go on all field trips for the year and they are kept in a binder. Director was not able to locate the binder during inspection. Per Director parents are made aware of the field trips a month in advance via a printed calendar and a weekly sign that is updated every Friday for the following week. All children (except excluded or parent declination) go on the free trips. The field trip on 7/6/21 was a free trip. Director did provide LPA with a copy of the monthly field trip calendar for the month of July that was given to parents. On two different occasions LPA observed a board in the main entrance where the children are dropped off detailing the weeks activities, including field trips.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.
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SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:	DATE: 08/23/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2021

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20210714134239

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BUNDLE OF JOY DAYCARE #3	FACILITY NUMBER: 198007433
	VISIT DATE: 08/23/2021

NARRATIVE

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No deficiencies will be cited today 8/23/2021.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Yolanda Stowe, Director, during which appeal rights were explained. This report along with a copy of the appeal rights was provided to Director.

SUPERVISORS NAME: Trevino Cochran
LICENSING EVALUATOR NAME: Denise Gibbs
LICENSING EVALUATOR SIGNATURE:	DATE: 08/23/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/23/2021

LIC9099 (FAS) - (06/04)

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