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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011093
Report Date: 08/17/2022
Date Signed: 08/17/2022 03:49:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2022 and conducted by Evaluator Thelma Razo
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20220726104728
FACILITY NAME:CORONEL FAMILY CHILD CAREFACILITY NUMBER:
198011093
ADMINISTRATOR:CORONEL, JUDYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 918-5033
CITY:WEST COVINASTATE: CAZIP CODE:
91791
CAPACITY:14CENSUS: 5DATE:
08/17/2022
UNANNOUNCEDTIME BEGAN:
03:01 PM
MET WITH:Judy Coronel, LicenseeTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Daycare child sustained unexplained injuries while in care
Licensee did not ensure a daycare child was hydrated while in care
Licensee spoke harsh around daycare children
INVESTIGATION FINDINGS:
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Licensing Program Analyst conducted a subsequent complaint visit to deliver findings on the above-mentioned allegations. LPA met with Licensee Judy Coronel and stated the purpose of the visit.

On 8/2/2022, an Initial 10-Day Visit was made. LPA toured the facility, and interviewed Licensee, one staff and 5 children. LPA obtained pertinent documents. LPA also interviewed 4 parents over the phone.

Allegation #1: Daycare child sustained unexplained injuries while in care. Specifically, there were two dark reddish-purple bruises on Child #1’s (C1) left foot. According to Licensee, she received a text from C1’s parent two days after C1’s last day of attendance and it was two red marks under the foot. The licensee stated that there were no bruises when she handed over C1 to the parent and it might have been caused later by C1’s plastic shoes. There were no witnesses or statements to corroborate the allegation.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Thelma Razo
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20220726104728
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CORONEL FAMILY CHILD CARE
FACILITY NUMBER: 198011093
VISIT DATE: 08/17/2022
NARRATIVE
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Allegation #2: The licensee did not ensure a daycare child was hydrated while in care.
During the initial investigation on 8/2/2022, LPA observed there were 5 children outdoor under a canopy with Licensee while 9 children were inside the facility with assistant staff. LPA observed there was drinking water available both indoors and outdoors. Various interviews have revealed that drinking water was provided to the children in care. There were no disclosures that daycare children were not hydrated while in care.

Allegation #3: Licensee spoke harshly around daycare children
Various interviews have revealed that there were no disclosures to indicate that Licensee spoke harshly around daycare children. Per Licensee, she might have talked firmly to the children but not in a disrespectful way.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above 3 allegations are unsubstantiated.

A Notice of Site visit was posted and must remain for 30 days.

An exit interview was held, and a copy of the report was provided to Licensee Judy Coronel.
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Thelma Razo
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2