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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011429
Report Date: 01/07/2026
Date Signed: 01/07/2026 11:00:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2025 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251201122357
FACILITY NAME:SALAZAR FAMILY CHILD CAREFACILITY NUMBER:
198011429
ADMINISTRATOR:SALAZAR, ELENAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 324-0631
CITY:AZUSASTATE: CAZIP CODE:
91702
CAPACITY:14CENSUS: 3DATE:
01/07/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Licensee Elena SalazarTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Staff told a day care child that they looked dirty
Staff told day care children that they aren't fed at home and that they were skinny
Licensee allows day care child to bully and and harm other day care children
Staff slaps infants on the head
INVESTIGATION FINDINGS:
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Visit conducted in Spanish
On 01/07/2026, Licensing Program Analysts LPA(s) Mary Silva and Diana Ortiz conducted a subsequent complaint inspection to conclude the investigation regarding the above complaint allegations. LPA(s) met with licensee Elena Salazar and assistant #1 to whom the reason for the visit was explained. LPA(s) were guided on a tour of the facility. Census was taken. LPAs observed 3 children and assistant#1 during the inspection.

Complainant alleged (1) Staff told a day care child that they looked dirty, (2) Staff told day care children that they aren't fed at home and that they were skinny, (3) Staff slaps infants on the head,(4) Licensee allows day care child to bully and harm other day care children.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20251201122357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: SALAZAR FAMILY CHILD CARE
FACILITY NUMBER: 198011429
VISIT DATE: 01/07/2026
NARRATIVE
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During the course of this investigation, LPA(s) obtained a copy of the facility roster, reviewed children and staff files, viewed video footage of the play area/teaching room from varies days in the month of November 2025, and text messages pertaining to the investigation. LPA(s) conducted interviews with the licensee, assistant #1, four daycare parents and five daycare children. LPA(s) were not able to interview assistant #2 due to no longer being employed at facility.

Per evidence gathered, video footage reviewed and interviews conducted with licensee, assistant#1, daycare children and parents there were no disclosures made during interviews to corroborate the alleged allegations. During interviews parents stated to be satisfied with the care and supervision provided and children stated they felt safe and comfortable at the daycare, no witnessing of bullying or harm to children in care. LPA(s) reviewed video footage from varies day and did not observe mistreatment of children in care.

Although the allegation may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur. The evidence to prove something happened is equal to and has just as much convincing weight that it did not happen therefore the allegations are unsubstantiated.
The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted and report was reviewed with Licensee Elena Salazar. Appeal Rights provided.
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SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 01/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/07/2026
LIC9099 (FAS) - (06/04)
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