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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012390
Report Date: 06/02/2021
Date Signed: 06/02/2021 01:18:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2021 and conducted by Evaluator Ericka Hill
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210512141634
FACILITY NAME:ABC LITTLE SCHOOL STUDIO CITY, LLCFACILITY NUMBER:
198012390
ADMINISTRATOR:JENNIFER PEREZFACILITY TYPE:
850
ADDRESS:11728 MOORPARK STREETTELEPHONE:
(818) 766-5557
CITY:STUDIO CITYSTATE: CAZIP CODE:
91604
CAPACITY:88CENSUS: 72DATE:
06/02/2021
UNANNOUNCEDTIME BEGAN:
12:18 PM
MET WITH:Director - Jennifer PerezTIME COMPLETED:
12:51 PM
ALLEGATION(S):
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Day care children are not wearing mask.

Staff are not following proper napping methods.
INVESTIGATION FINDINGS:
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On 06/02/2021 at 12:18pm Licensing Program Analyst (LPA) Ericka Hill contacted the Director to deliver the findings for the complaint allegation above. The findings were delivered via telecommunications due to COVID-19 restrictions.

Allegation #1:

During the investigation LPA spoke with the Director and was informed that staff, parents, and children wear masks during drop-off and pick-up. The Director further stated that staff wear masks all day however children take off their masks while in the classrooms. The Director stated they were informed by a Department of Public Health representative that children who are unable to put their mask on and/or take their masks off by themselves, are not required to wear a mask, regardless of age.

{report continues on page 2}
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Ericka Hill
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 30-CC-20210512141634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ABC LITTLE SCHOOL STUDIO CITY, LLC
FACILITY NUMBER: 198012390
VISIT DATE: 06/02/2021
NARRATIVE
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However according to the County of Los Angeles Department of Public Health guidance letters, “children who are 24 months through 8 years of age should use masks with adult supervision to ensure that the child can breathe safely and avoid choking or suffocation. Children who experience difficulty breathing when wearing a mask should not use one.” Although some children in this center may fall under the latter part of the guideline, it is unlikely that all children in the center would have breathing difficulties.

Based on the information obtained from interviews the facility did not comply with Government Agency requirements related to wearing masks. These actions create a significant health and safety risk to the children, staff, and families involved. Therefore, the above allegation was found to be Substantiated, meaning that the allegation(s) are valid because the preponderance of the evidence standard has been met.


Allegation #2:

During the investigation, LPA was informed that staff are breaking one another during nap time. According to previous County of Los Angeles Department of Public Health guidance letters during COVID-19 pandemic, staff were to supervise the same group of children and were not allowed to supervise different groups of children.

Based on the information obtained from interviews the facility did not comply with Government Agency requirements related to staffing requirements. These actions create a significant health and safety risk to the children, staff, and families involved. Therefore, the above allegation was found to be Substantiated, meaning that the allegation(s) are valid because the preponderance of the evidence standard has been met.

An exit interview was conducted and a copy of the Complaint Report (LIC9099) as well as a Notice of Site Visit was emailed to the Director. LPA requested the Director to read, sign, and email the LIC9099 back to LPA Hill.

SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Ericka Hill
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 30-CC-20210512141634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ABC LITTLE SCHOOL STUDIO CITY, LLC
FACILITY NUMBER: 198012390
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/02/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/09/2021
Section Cited
CCR
101223(a)(2)
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Personal Rights 101223(a)(2).

The Director and Licensee did not ensure safe and healthful accommodations and engaged in conduct inimical behavior.
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The Director agrees to read the most updated Guidance letter from the California Department of Public Health. The Director stated they will write a declaration stating they will abide by the guidelines related to the Substantiated findings.
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This poses a potential health and safety risk for the children, staff, and families at the facility and is required by the California Department of Public Health Guidance on the Use of Face Coverings and remaining in Stable Groups issued June 18, 2020 and updated November 16, 2020.
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The Director stated she will incorporate the material on a training held with the staff on 06/08/2021 and provide staff signature from the metting.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Ericka Hill
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/12/2021 and conducted by Evaluator Ericka Hill
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20210512141634

FACILITY NAME:ABC LITTLE SCHOOL STUDIO CITY, LLCFACILITY NUMBER:
198012390
ADMINISTRATOR:JENNIFER PEREZFACILITY TYPE:
850
ADDRESS:11728 MOORPARK STREETTELEPHONE:
(818) 766-5557
CITY:STUDIO CITYSTATE: CAZIP CODE:
91604
CAPACITY:88CENSUS: 72DATE:
06/02/2021
UNANNOUNCEDTIME BEGAN:
12:18 PM
MET WITH:Director - Jennifer PerezTIME COMPLETED:
12:51 PM
ALLEGATION(S):
1
2
3
4
5
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7
8
9
Staff did not prevent day care children from engaging in inappropriate interactions.
INVESTIGATION FINDINGS:
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On 06/02/2021 at 12:18pm Licensing Program Analyst (LPA) Ericka Hill contacted the Director to deliver the findings for the complaint allegation above. The findings were delivered via telecommunications due to COVID-19 restrictions.

During this investigation LPA conducted interviews and reviewed records. Although the above allegation was reported, records reviewed and the interviews conducted revealed staff complied with the Parent and Employee Handbook related to supervising and redirecting children. The facility communicates with parents, verbally and written notices, when conflicts arise with children.


{report continues on page 2}
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Ericka Hill
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 30-CC-20210512141634
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ABC LITTLE SCHOOL STUDIO CITY, LLC
FACILITY NUMBER: 198012390
VISIT DATE: 06/02/2021
NARRATIVE
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Therefore, the findings for this allegation was found to be Unsubstantiated because the facility staff did all they could to prevent children from engaging in inappropriate interactions. An Unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred.

An exit interview was conducted and a copy of the Complaint Report (LIC9099) as well as a Notice of Site Visit was emailed to the Director. LPA requested the Director to read, sign, and email the LIC9099 back to LPA Hill.
SUPERVISORS NAME: Mary Ruiz
LICENSING EVALUATOR NAME: Ericka Hill
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5