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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012468
Report Date: 06/07/2024
Date Signed: 06/11/2024 02:40:52 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/06/2024 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20240506083533
FACILITY NAME:TOP KIDSFACILITY NUMBER:
198012468
ADMINISTRATOR:MONIQUE YIPFACILITY TYPE:
850
ADDRESS:2600 NEW AVE.TELEPHONE:
(626) 573-2608
CITY:ROSEMEADSTATE: CAZIP CODE:
91770
CAPACITY:64CENSUS: 46DATE:
06/07/2024
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Sylvia Cruz TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Staff uses unusual forms of punishment on children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Assistant Director Sylvia Cruz.

During the course of this investigation LPA conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that on 05/01/2024 a facility staff member had spanked and pulled the hair of Child#1. The reporting party stated Child#1 had disclosed this to their parent on 05/01/24. Child#1's last day at the facility was 05/02/2024. During the investigation, LPA Lee interviewed all facility staff that were associated with Child#1's classroom at the facility. The staff members interviewed denied the allegation and made no disclosure.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20240506083533
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: TOP KIDS
FACILITY NUMBER: 198012468
VISIT DATE: 06/07/2024
NARRATIVE
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While it is possible that a teacher in Child'#1's classroom spanked and pulled their hair as a form of discipline, LPA Lee did not observe anything from the unannounced inspections or interviews that supported this allegation. A staff member in Child#1's classroom specified that the all the children in the classroom are 2 years old and are too young to be disciplined in any type of way.

The facility stated that they were informed on 05/16/2024 by a resource and referral agency that Child#1 would no longer be attending the facility. Child#1's last day being physically present at the facility was 05/02/2024. During file review, LPA Lee observed that Child#1 enrolled at the facility on 03/26/2024.

Based on the evidence collected during the investigation, the allegation that facility staff used unusual forms of punishment on children in care may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting during business hours will result in a civil penalty of $100.00 dollars.

Exit interview conducted with Assistant Director Sylvia Cruz. Appeal rights discussed and explained.
SUPERVISORS NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 06/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2