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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198013464
Report Date: 05/22/2026
Date Signed: 05/22/2026 02:27:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2026 and conducted by Evaluator Javier Duran
COMPLAINT CONTROL NUMBER: 54-CC-20260209161454
FACILITY NAME:COALICION DE LATINO AMERICANOS, INC.FACILITY NUMBER:
198013464
ADMINISTRATOR:ANNA POPPERFACILITY TYPE:
850
ADDRESS:3801 E. SLAUSON AVENUETELEPHONE:
(323) 572-5126
CITY:MAYWOODSTATE: CAZIP CODE:
90270
CAPACITY:26CENSUS: 25DATE:
05/22/2026
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Crystal ParbolTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff are not providing outside activities for day care children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 05/22/2026 at 1:45PM Licensing Program Analysts (LPA) J.Duran conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by Program Director Crystal Parbol, there were 25 children present.
During the investigation LPA made observations, conducted interviews, and obtained records. Information gathered from interviewed staff corroborates the RPs allegation that staff are not providing outdoor play. Staff stated on Fridays the on-site church has a Food Distribution program and for the safety of the children, they are kept inside to follow the rainy day schedule that includes physical activities. The facility stated the facility will resume Friday outdoor play. Based on the information that were gathered through the course of the investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.
Exit interview was conducted with Program Director Crystal Parbol.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Javier Duran
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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