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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198013600
Report Date: 02/24/2026
Date Signed: 02/24/2026 12:56:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2025 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20251204084044
FACILITY NAME:CARCAMO FAMILY CHILD CAREFACILITY NUMBER:
198013600
ADMINISTRATOR:CARCAMO, CLAUDIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 643-4084
CITY:LOS ANGELESSTATE: CAZIP CODE:
90006
CAPACITY:14CENSUS: 4DATE:
02/24/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Claudia Carcamo. TIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Licensee did not prevent injury to day care child.

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee and Monique Ayala conducted an unannounced complaint inspection. Upon arrival LPAs met with Licensee Claudia Carcamo.

During the course of this investgation LPA conducted interviews, reviewed documents, and made observations in regards to the above allegations.

The complaint alleges that the a child in care sustained an injury while at the facility. The reporting party stated that the Licensee provided a incident report to the legal gaurdian of Child#1 on 12/03/2025 after providng a picture and explanation over the phone on 11/26/2026. Per RP the incident occurred on 11/24/2025. The Licensee denied all allegations and made no disclosure. The Licensee stated that the parent/gaurdian of Child#1 was informed of the injury on the day of 11/24/2025. A note from the Licensee with a date of 11/24/2025 that stated that the child did not have the scrath on them but had it after nap time. A picture of the scratch was also attached with the complaint allegations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 33-CC-20251204084044
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: CARCAMO FAMILY CHILD CARE
FACILITY NUMBER: 198013600
VISIT DATE: 02/24/2026
NARRATIVE
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The scratch observed of Child#1 in the picture does not look like it was caused by the child during sleep. The wound on the picture looks too deep and big to be self inflicted. The wound does look like it was fresh but it is not clear if the picture was taken after the Licensee had provided some sort of fire aide. During the investigation LPA conducted interviews with the Licensee and facility staff. There was no information obtained from the interviews that corroborated the allegation.

It is possible that the would observed on Child#1 was sustained by the facility due to a lack of supervision. However, it is also possible that the injury was sustained outside the day care as well.

Based on the evidence collected during the investigation, the allegations that the Licensee did not prevent injury to day care child may be valid. However, there is not enough preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

Notice of site visit must remain posted for 30 days during hours of operation. Failure to maintain this posting may result in a civil penalty of $100.00 dollars.

Exit interview conducted with Claudia Carcamo. Appeal rights discussed and explained .
SUPERVISORS NAME: Katrina Chicote
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4