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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198013942
Report Date: 11/30/2022
Date Signed: 11/30/2022 11:38:36 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2022 and conducted by Evaluator Jennifer Hua
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20221107163314
FACILITY NAME:MONTESSORI OF WALNUTFACILITY NUMBER:
198013942
ADMINISTRATOR:WINGER, LAURAFACILITY TYPE:
850
ADDRESS:20121 E. ALISU COURTTELEPHONE:
(909) 598-9267
CITY:WALNUTSTATE: CAZIP CODE:
91789
CAPACITY:178CENSUS: 64DATE:
11/30/2022
UNANNOUNCEDTIME BEGAN:
11:12 AM
MET WITH:Christina GregoryTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Day care child sustained unexplained injuries while in care.
INVESTIGATION FINDINGS:
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This complaint inspection was conducted by Licensing Program Analyst (LPA) Jennifer Hua who met with Christina Gregory, Assistant Director for the purpose of providing the finding for the above pending allegation. A Covid-19 risk assessment was conducted.

During the course, of the investigation, interviews were conducted with Assistant Director, day-care staff, parent(s) and reporting party (RP).

RP alleged that during bath time, bruising that appeared to be from finger marks, were observed in the underarm area of day care child. Scratches were also observed on child’s chest and under the chin. RP is alleging that marks are the result of child being handled roughly.

Assistant director stated that staff did not handle child roughly causing marks and scratches.




Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jennifer Hua
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20221107163314
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTESSORI OF WALNUT
FACILITY NUMBER: 198013942
VISIT DATE: 11/30/2022
NARRATIVE
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Staff 1(S1) stated that marks were observed by the child’s underarm area which looked like a puffy red blotch. According to S1, the marks did not look like hand marks. S1 also stated that It reminded her of another student who has eczema, it looked puffy as well. S1 stated she did not observe any scratches on child’s chest or chin.

Staff 2(S2) recalls changing child’s shirt in the restroom as child’s shirt was wet. While changing the shirt, S2 noticed redness under child’s underarm that looked like eczema. S2 denies seeing any scratches on child’s chest or under the chin. S2 stated that parent was given a wellness report regarding what was observed.

Parent(s) interviewed stated that they have no issues with any staff or the school. They are satisfied with the service.

A review of child’s health history provided at the time of enrollment documented a skin irritation and medication used to treat it. Initial pictures submitted by RP showed some redness as alleged in the complaint and a subsequent picture of the child’s underarm taken three days later showed what appeared to be a small bruise. However, LPA could not confirm that the mark observed in the second picture came from a staff’s finger and/or from child being handled roughly.

Based on the above, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview conducted with the Christina Gregory. Copy of report provided and Notice of Site Visit provided and shall be posted for 30 days in an area accessible for review.
SUPERVISORS NAME: Ana Chico
LICENSING EVALUATOR NAME: Jennifer Hua
LICENSING EVALUATOR SIGNATURE:

DATE: 11/30/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/30/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2