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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015362
Report Date: 03/01/2023
Date Signed: 08/22/2023 11:11:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2023 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230201095946
FACILITY NAME:KIDS PLANET CHILD CARE CENTERFACILITY NUMBER:
198015362
ADMINISTRATOR:SYUZANNA KHUDOYANFACILITY TYPE:
850
ADDRESS:714 SOUTH GLENDALE AVENUETELEPHONE:
(818) 545-3787
CITY:GLENDALESTATE: CAZIP CODE:
91205
CAPACITY:70CENSUS: 43DATE:
03/01/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Syuzanna Khudoyan, DirectorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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9
Staff used corporal punishment when disciplining a day care child.
INVESTIGATION FINDINGS:
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 ***Amended Report***
Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint finding. LPA arrived at 12:30 p.m. on 03/01/2023 and met with Syuzanna Khudoyan, director who guided analyst on a tour of the facility. During this inspection there were 43 preschoolers present in the facility napping in four classrooms. LPA observed one staff in each classroom.

During this investigation, LPA Eivazian conducted interviews with staff, four random parents, and eleven random children. Also, LPA obtained a copy of facility roster.

Based on interviews that were conducted with four random parents no disclosures were made. Parent #4 did not talk to LPA Eivazian. Parent#1, parent #2 and parent#3 stated they are really happy with this school, they do not have any concerns regarding this school and their children love their teacher, staff #1.
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20230201095946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KIDS PLANET CHILD CARE CENTER
FACILITY NUMBER: 198015362
VISIT DATE: 03/01/2023
NARRATIVE
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***AMENDED REPORT***
Based on an interview that was conducted with child#6, there was a day that child#7 did not sleep, staff#1 showed tape to child#7, and child#7 stayed quiet.

Based on an interview that was conducted with child#8, child# 7 was playing with lips during nap time and had blood on fingers and mouth, cried and staff#1 took child#7 to the bathroom and washed child#7’s hand and face.
Based on an interview that was conducted with child#9, staff#1 put tape on child#7’s mouth.
Based on an interview that was conducted with staff#2, no disclosures was made.

Based on an interview that was conducted with staff#1, during the week of February 5th, 2023, cannot recall the exact day, staff#1 noticed child#7 was peeling lips and child#7’s fingers and face were bloody. Per staff#1, staff#1 only said will put tape on child#7’s lips in order to prevent child#7 to touch lips but staff#1 never put the actual tape on child#7’s mouth.

Although the allegations may have happened or is valid, there are not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegations is Unsubstantiated.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.



Exit interview was conducted with Director, Syuzanna Khudoyan at 2:30 p.m..

REPORT END 2 of 2

SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 08/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20230201095946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: KIDS PLANET CHILD CARE CENTER
FACILITY NUMBER: 198015362
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/01/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
03/02/2023
Section Cited
CCR
101223(a)(3)
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Personal Rights--To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to:etc...
This requirement is not met as evidenced by:
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Per director, she will have a meeting with all staff to ensure to follow each child's personal right and use proper wording for children.
A written declaration will be submitted to LPA by plan of correction due date 03/01/23.
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Based on staff#1 interview, during the week of 02/05/23, while child#7 was peeling lips and had blood on face and fingers, staff#1 stated would put tape on child#7's mouth in order to prevent child#7 to touch mouth. This poses an immediate health, safety and personal right risk to children in care.
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LPA referred director to Community Care Licensing Child Care Center Operators online videos.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 03/01/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/01/2023 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230201095946

FACILITY NAME:KIDS PLANET CHILD CARE CENTERFACILITY NUMBER:
198015362
ADMINISTRATOR:SYUZANNA KHUDOYANFACILITY TYPE:
850
ADDRESS:714 SOUTH GLENDALE AVENUETELEPHONE:
(818) 545-3787
CITY:GLENDALESTATE: CAZIP CODE:
91205
CAPACITY:70CENSUS: 43DATE:
03/01/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Syuzanna Khudoyan, DirectorTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff hit a day care child
Staff restrained a day care child.
INVESTIGATION FINDINGS:
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3
4
5
6
7
8
9
10
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12
13
Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint finding. LPA arrived at 12:30 p.m. on 03/01/2023 and met with Syuzanna Khudoyan, director who guided analyst on a tour of the facility. During this inspection there were 43 preschoolers present in the facility napping in four classrooms. LPA observed one staff in each classroom.

During this investigation, LPA Eivazian conducted interviews with staff, four random parents, and eleven random children. Also, LPA obtained a copy of facility roster.

Based on interviews that were conducted with four random parents no disclosures were made. Parent #4 did not talk to LPA Eivazian. Parent#1, parent #2 and parent#3 stated they are happy with this school, they do not have any concerns regarding this school and their children love their teacher, staff #1.
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 03/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20230201095946
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KIDS PLANET CHILD CARE CENTER
FACILITY NUMBER: 198015362
VISIT DATE: 03/01/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
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14
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Based on interviews that were conducted with eleven random children, no disclosures were made.

Based on interviews that were conducted with two staff, no disclosures were made.

Although the allegations may have happened or is valid, there are not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegations are Unsubstantiated.

The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview was conducted with Director, Syuzanna Khudoyan at 2:30 p.m..
REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 03/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5