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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015583
Report Date: 02/06/2025
Date Signed: 02/07/2025 08:34:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/07/2024 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20241107094451
FACILITY NAME:WONDERLAND PRESCHOOLFACILITY NUMBER:
198015583
ADMINISTRATOR:MENA SANGANIFACILITY TYPE:
850
ADDRESS:10440 ARTESIA BLVD.TELEPHONE:
(562) 866-4919
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:129CENSUS: 78DATE:
02/06/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Shannon Batista, DirectorTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff spanked day care child.
INVESTIGATION FINDINGS:
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On 02/6/25 Licensing Program Analyst (LPA) Alicia Mooberry conducted an Unannounced Complaint Inspection for the purpose of delivering findings to the above allegation. LPA met with Shannon Batista and informed of purpose of inspection. Census was taken.

During the course of this investigation, LPA interviewed 5 school staff, 5 children and witnesses. Pertinent documentation was collected and reviewed. The complaint reported that Staff #1 spanked Child #1.

During the course of the investigation LPA conducted interviews, made observations, reviewed records and documents. Information gathered from multiple interviews did not provided sufficient information to confirm the above allegation. LPA attempted to interview child #1 but was unsuccessful and child is no longer enrolled at the facility. --------- Page 1 - Continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20241107094451
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WONDERLAND PRESCHOOL
FACILITY NUMBER: 198015583
VISIT DATE: 02/06/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Facility Representative, Shannon Batista - Notice of Site Visit (LIC 9213) was provided
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2