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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015583
Report Date: 04/18/2025
Date Signed: 04/20/2025 05:20:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2025 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250123123854
FACILITY NAME:WONDERLAND PRESCHOOLFACILITY NUMBER:
198015583
ADMINISTRATOR:MENA SANGANIFACILITY TYPE:
850
ADDRESS:10440 ARTESIA BLVD.TELEPHONE:
(562) 866-4919
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:129CENSUS: 76DATE:
04/18/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Shannon Batista, DirectorTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Staff operating out of capacity
Staff Speaks inappropriately in the presence of children
Staff uses hazardous chemicals in the presence of daycare children
INVESTIGATION FINDINGS:
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On 04/18/2025 Licensing Program Analyst (LPA) Alicia Mooberry conducted an Unannounced Complaint Inspection for the purpose of delivering findings to the above allegations. LPA met with Shannon Batista and informed of purpose of inspection. LPA observed the following ratios: Room 2: 6 children / 1 staff, Room 5: 22 children / 2 staff and 1 student observer, Room 7: 14 children / 2 staff, Room 8: 13 children / 2 staff, Room 3 (toddler): 15 children / 3 staff, Room 4 (toddler), 12 children / 2 staff. Teacher-child ratios were observed in accordance with Title 22 Regulations.
During the investigation LPA conducted interviews with the staff children and witnesses, reviewed files and recorded observations.

During the course of the investigation, LPA conducted interviews with staff member, reviewed attendance records and recorded observations during multiple unnanounced visits. LPA conducted interviews with individuals (connected to the faciliity). ----Report Continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250123123854
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WONDERLAND PRESCHOOL
FACILITY NUMBER: 198015583
VISIT DATE: 04/18/2025
NARRATIVE
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Staff interviewed stated they never witnessed classrooms being out of ratio. Note: The facility has a Director and Assistant Director available to maintain ratios when needed.

Interviews conducted with staff children and witnesses did not disclose information to confirm that the staff speaks inappropriately in the presence of children nor that the staff uses hazardous chemicals in the presence of daycare children. LPA observed cleaning supplies stored in cabinets that are inaccessible to children in care.
Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are Unsubstantiated.

No deficiencies cited during this inspection.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview conducted with Assistant Director, Shannon Batista
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 04/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2