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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015821
Report Date: 11/22/2022
Date Signed: 11/22/2022 03:26:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/26/2022 and conducted by Evaluator Warren Birks
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220926151325
FACILITY NAME:WONDERLAND PRESCHOOLFACILITY NUMBER:
198015821
ADMINISTRATOR:MENA SANGANIFACILITY TYPE:
830
ADDRESS:10440 ARTESIA BLVD.TELEPHONE:
(562) 866-4919
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 11DATE:
11/22/2022
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Mona Sangani/Shannon BaptistaTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Facility does not have drinking water readily available for children
Staff are not following food service guidelines
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Warren Birks conducted an unannounced complaint inspection to deliver findings for the above allegation. LPA met with Administrator Mona Sangani and Director Shannon Baptista during the investigation.

During the course of this investigation, LPA conducted interviews with five staff (including the Director). LPA also reviewed an infant lunch menu and snack schedule. LPA received no disclosures regarding the facility not having drinking water readily available. LPA also received no disclosures indicating staff are not following food service guidelines. Staff indicated they never witnessed the allegations and children are given food and drink according to a schedule or as requested (if they are able to communicate).
LPA also interviewed outside individuals (connected to the facility) and received no disclosures that would substaintiate these allegations. Although the allegations may have happened or may be valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the allegations are Unsubstantiated. CONTINUED....
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220926151325
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WONDERLAND PRESCHOOL
FACILITY NUMBER: 198015821
VISIT DATE: 11/22/2022
NARRATIVE
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Note: Administrator Mona Sangani indicated that the complaint may have been a misunderstanding regarding a drinking cup that may have gone missing.

Exit interview was conducted with Director Shannon Baptista. The Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.
SUPERVISORS NAME: Karen Chambers
LICENSING EVALUATOR NAME: Warren Birks
LICENSING EVALUATOR SIGNATURE:

DATE: 11/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/22/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2