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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015821
Report Date: 04/16/2025
Date Signed: 04/20/2025 05:23:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2025 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20250123153918
FACILITY NAME:WONDERLAND PRESCHOOLFACILITY NUMBER:
198015821
ADMINISTRATOR:MENA SANGANIFACILITY TYPE:
830
ADDRESS:10440 ARTESIA BLVD.TELEPHONE:
(562) 866-4919
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 7DATE:
04/16/2025
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Jocelyn Luna, Assistant DirectorTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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Staff are operating out of ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to deliver findings for the above allegation. Upon arrival LPA met with office staff and inspected the Infant classroom. Assistant Director Jocelyn Luna provided assistance during this visit.

LPA observed 7 napping infants supervised by 1 staff. Three (3) infants napping in individual cribs, Four (4) infants napping on mats. Teacher to child ratio was observed during this visit. Per record review and interview there are 11 infants currently enrolled and 4 qualified infant staff.

During the course of the investigation, LPA conducted interviews with 4 staff members, reviewed attendance records and recorded observations on unnanounced visits. LPA conducted interviews with individuals (connected to the faciliity). Staff indicated that they never witnessed classrooms being out of ratio. ---- Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250123153918
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: WONDERLAND PRESCHOOL
FACILITY NUMBER: 198015821
VISIT DATE: 04/16/2025
NARRATIVE
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Note: The facility has a Director and Assistant Director available to maintain ratios if someone calls out sick or as needs arise.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegation is Unsubstantiated.



The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted with Assistant Director, Jocelyn Luna.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 04/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2