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13 | Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced follow-up complaint inspection to deliver findings on the above allegation. LPA met with Office Administrator, Cynthia Alvarez, to whom the reason for the visit was explained. Ms. Alvarez guided LPA on a tour of the facility. Census was taken. LPA observed 40 napping children being cared for by 3 staff upon arrival.
During this investigation LPA conducted interviews with five (5) staff, four (4) children and five (5) day care parents. LPA also obtained several documents related to the complaint allegation, including but not limited to, a copy of the Facility Roster (LIC 9040) and Personnel Report (LIC 500) and Parent Handbook.
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