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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015865
Report Date: 01/12/2026
Date Signed: 01/12/2026 03:21:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2025 and conducted by Evaluator Lilli Babcock
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20251210151408
FACILITY NAME:LAD N LASSIE PRESCHOOL & INFANTFACILITY NUMBER:
198015865
ADMINISTRATOR:ANN DAVISFACILITY TYPE:
850
ADDRESS:12620 BROADWAY STREETTELEPHONE:
(562) 945-6466
CITY:WHITTIERSTATE: CAZIP CODE:
90601
CAPACITY:207CENSUS: 40DATE:
01/12/2026
UNANNOUNCEDTIME BEGAN:
01:30 PM
MET WITH:Office Administrator, Cynthia AlvarezTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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9
Staff did not prevent child from hurting other children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced follow-up complaint inspection to deliver findings on the above allegation. LPA met with Office Administrator, Cynthia Alvarez, to whom the reason for the visit was explained. Ms. Alvarez guided LPA on a tour of the facility. Census was taken. LPA observed 40 napping children being cared for by 3 staff upon arrival.

During this investigation LPA conducted interviews with five (5) staff, four (4) children and five (5) day care parents. LPA also obtained several documents related to the complaint allegation, including but not limited to, a copy of the Facility Roster (LIC 9040) and Personnel Report (LIC 500) and Parent Handbook.

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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20251210151408
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: LAD N LASSIE PRESCHOOL & INFANT
FACILITY NUMBER: 198015865
VISIT DATE: 01/12/2026
NARRATIVE
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Allegation: Staff did not prevent child from hurting other children

According to the allegation, Child #1 was hit in the stomach by Child #2 on one occasion and on another occasion the buttocks of Child #1 was grabbed and kicked by Child #2 while in the bathroom. LPA reviewed the facility file for Child #2 and did not observe any incident reports regarding harming other children. Staff interviewed stated they did not observe either incident occurring. Parents interviewed stated they were happy with the care and supervision being provided by the staff. During visits on 12/15/25 and 1/12/26 LPA observed children using the bathroom and observed the children to be under visual supervision by staff.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

There were no deficiencies cited on the above-mentioned allegation per California Code of Regulations Title 22.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Office Administrator, Cynthia Alvarez.


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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2026
LIC9099 (FAS) - (06/04)
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