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25 | On 01/30/2026, Licensing Program Analysts (LPAs) Mary Silva and Caroline Nguyen conducted an unannounced case management inspection. LPAs met with Heather Jenkins, Regional Director and explained the purpose of the visit. Census was taken. LPAs observed 7 infants with 2 staff in classroom #1 and 6 infants with 2 staff in classroom #2. LPAs were led on a tour of the facility.
The purpose of today’s visit is to investigate an incident that occurred on 01/08/2026 and was reported to the department on 01/09/2026. The self-reported incident is regarding care and supervision.
During the course of the investigation, LPA(s) interviewed Regional Director and 3 staff, reviewed file for staff #1 and child involved in the incident, reviewed video footage from the date of incident 01/08/26 from 4:49pm-5:59pm, photograph was taken of classroom #1, obtained a copy of the facility roster, sleep log, personnel report, sign in and out sheet from 01/08/26, “Name to Face” report from 01/05/26-01/16/26, infant sleeping policies, classroom expectations and other documents pertaining to the investigation.
According to interviews conducted, staff #1 disclosed that on 01/08/26, child #1 was signed out on App Tadpole between 5:25pm-5:30pm, per staff #1 was not aware child #1 was napping in the crib which is located in the rear side of the napping area. Based on video footage staff #1 left classroom at 5:25pm to the front office area. When parent arrived at the facility at approximately 5:38pm via Procare App, staff #1 realized child #1 was in the classroom. At 5:39pm staff #1 was viewed returning to classroom #1. According to the video footage child was left alone and unsupervised for approximately 14 minutes from 5:25pm-5:39pm.
Based on interviews conducted and video footage reviewed, the facility did not provide care and supervision to the children in care which poses an immediate risk. Page 1 of 2
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