<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198016949
Report Date: 10/22/2025
Date Signed: 10/22/2025 05:24:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/01/2025 and conducted by Evaluator Andrea Carter
COMPLAINT CONTROL NUMBER: 54-CC-20250701153501
FACILITY NAME:CALDERON FAMILY CHILD CAREFACILITY NUMBER:
198016949
ADMINISTRATOR:CALDERON, ROSELIA & NOELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 359-6919
CITY:NORWALKSTATE: CAZIP CODE:
90650
CAPACITY:14CENSUS: 11DATE:
10/22/2025
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Roselia CalderonTIME COMPLETED:
01:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child is forced to nap
Child is yelled at in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/22/25 at 12:10 PM Licensing Program Analyst (LPA) A. Carter conducted an Unannounced Complaint Inspection for the purpose of delivering findings for the above allegations. LPA announced purpose of inspection and was allowed entry to facility by Roselia Calderon. There is a total census of 11 children and 1 additional assistant present.

During the investigation LPA made observations, conducted interviews, and obtained records. Information gathered through interviews with staff and witnesses did not corroborate the concerns of the reporting party (RP). Witnesses expressed satisfaction with the childcare services provided, confirming they had no issues with supervision or the naptime routine. The licensee clarified that during naptime, children are given the option to sleep or lie quietly on their cot with a toy, which is considered quiet time. Staff members denied yelling at children, explaining that sometimes they need to speak loudly to gain the children's attention. Also, the LPA made multiple inspections visits and did not observe any concerning behavior from staff or children. Page 1 of 2

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Andrea Carter
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20250701153501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CALDERON FAMILY CHILD CARE
FACILITY NUMBER: 198016949
VISIT DATE: 10/22/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Page 2 of 2

Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today 10/22/25

A notice of site visit was given and must remain posted for 30 days.

Exit interview was conducted with Licensee Roselia Calderon.
SUPERVISORS NAME: Denise Gibbs
LICENSING EVALUATOR NAME: Andrea Carter
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2