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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198017722
Report Date: 01/05/2026
Date Signed: 01/05/2026 02:24:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2025 and conducted by Evaluator Susann Sanchez
COMPLAINT CONTROL NUMBER: 54-CC-20251013163041
FACILITY NAME:PARK PLACE EARLY EDUCATION CAMPUS/CA CHILDRENS AC.FACILITY NUMBER:
198017722
ADMINISTRATOR:BROWN, KATHLEENFACILITY TYPE:
850
ADDRESS:12227 ATLANTIC AVETELEPHONE:
(323) 223-3313
CITY:LYNWOODSTATE: CAZIP CODE:
90262
CAPACITY:31CENSUS: 6DATE:
01/05/2026
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Teacher Karen RamirezTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Personal Rights - Staff restrains child during naptime
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection at the facility to deliver findings for the above allegations. LPA met with Teacher Karen Ramirez. LPA explained the reason for the visit. There were six children supervised by staff during the visit.

This complaint was investigated by LPA Jeanette Estrada. During the course of the investigation, LPA conducted interviews with facility staff, program staff and children. Staff 1 and staff 2 disclosed that they observed one occasion where a substitute Teacher's Assistant (from an outside agency), put their leg on top of a child to prevent the child from moving during naptime. The substitute worked at the facility from 9/30/25 to 10/3/2025. Per Staff 1 when they observed the incident, they told the substitute to stop. Staff stated they reported the incident to their supervisor. Education Coordinator Ana Gamino confirmed that the substitute's contract with the program was terminated. LPA Sanchez asked staff follow up questions during today's visit.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20251013163041
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: PARK PLACE EARLY EDUCATION CAMPUS/CA CHILDRENS AC.
FACILITY NUMBER: 198017722
VISIT DATE: 01/05/2026
NARRATIVE
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Per Staff, children that require assistance during naps have their backs or the sides of their cots gently patted. Some children are provided with weighted stuffed animals by the program to help soothe them. Children interviewed corroborated that Staff 1 and Staff 2 gently pat them if assistance is needed.

Through interviews conducted with staff it has been determined that at least at one time, a staff at the facility restrained a child during nap time. The preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. Per California Code of Regulations, (Title 22, Division 12, Chapter 1) facility is being issued a type B citation regarding personal rights.

A notice of site visit was given and must remain posted for 30 days.

The report was reviewed with Teacher Karen Ramirez, and a copy of the report was provided.

SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20251013163041
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: PARK PLACE EARLY EDUCATION CAMPUS/CA CHILDRENS AC.
FACILITY NUMBER: 198017722
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/05/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/05/2026
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from...infliction of pain...other actions of a punitive nature including but not limited to: interference with functions of daily living including...sleeping. This requirement was not met as evidenced by
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The incidents with the substitute staff were reported to the outside agency that was used and the substitute has been banned from any facility in this program. A memo will be created for new staff regarding classroom procedures and expectations and children's personal rights.
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Based on interviews S1 &S2 witnessed a sub staff put their leg on a child during nap time while the child stated they couldn't breathe. Sub Staff was immediately told to stop. This poses an potential risk to the safety and personal rights of children in care.
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Memo will be submitted by 11/7/25.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Susann Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/05/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/05/2026
LIC9099 (FAS) - (06/04)
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