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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198017738
Report Date: 05/25/2023
Date Signed: 05/25/2023 02:02:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/07/2023 and conducted by Evaluator Annelise Villa
PUBLIC
COMPLAINT CONTROL NUMBER: 12-CC-20230307140037
FACILITY NAME:KIDS PLANET PRESCHOOLFACILITY NUMBER:
198017738
ADMINISTRATOR:ERNA SARDARIANFACILITY TYPE:
850
ADDRESS:11122 SATICOY STREETTELEPHONE:
(818) 545-3787
CITY:SUN VALLEYSTATE: CAZIP CODE:
91352
CAPACITY:90CENSUS: 34DATE:
05/25/2023
UNANNOUNCEDTIME BEGAN:
10:02 AM
MET WITH:Erna Sardarian, Director TIME COMPLETED:
02:00 PM
ALLEGATION(S):
1
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7
8
9
Personal Rights - Staff 1 spoke inappropriately to child in front of other children.

Admission Agreement - Child was terminated without a valid reason.
INVESTIGATION FINDINGS:
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5
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7
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9
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12
13
On 05/25/23, at 10:02 a.m., Licensing Program Analyst (LPA) Annelise Villa and Licensing Program Manager, Mariela Ramon met with director for the purpose of concluding the investigation concerning the above allegations. Upon arrival, LPA and LPM observed 34 with 7 staff members providing care and supervision to children in care.

The investigation consisted of interviews conducted with children, staff and other relavent complaint parties. During interviews conducted it was revealed staff 1 spoke to child in a soft manner and explained to child the reason why a certain behavior was not appropriate. It was also disclosed child was enrolled on or about 01/25/21 and remained in care until 8/2022 when facility notified the child's guardian that the child's behavior was a concern for the child and other children in care. The facility had addressed the concerns with the child's guardian on multiple occassions both by phone and in person meetings. In person communication was held during pick up times as well as parent teacher conferences. Continued on Complaint Investigation Report LIC 9099-C.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:

DATE: 05/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20230307140037
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: KIDS PLANET PRESCHOOL
FACILITY NUMBER: 198017738
VISIT DATE: 05/25/2023
NARRATIVE
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Based on the evidence inconsistent statements obtained during the investigation, the allegations have been deemed unsubstantiated.

An exit interview was conducted, a copy of this report along with the appeal rights was provided to facility director.
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Annelise Villa
LICENSING EVALUATOR SIGNATURE:

DATE: 05/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2