<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198017971
Report Date: 01/27/2023
Date Signed: 01/27/2023 04:01:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2022 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20221026155331
FACILITY NAME:CERON FAMILY CHILD CAREFACILITY NUMBER:
198017971
ADMINISTRATOR:CERON, JUSTINO & ELVIRAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 581-0571
CITY:BELLSTATE: CAZIP CODE:
90201
CAPACITY:14CENSUS: 5DATE:
01/27/2023
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Elvira Ceron, LicenseeTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee inappropriately pulled on a daycare child's ear while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 1/27/23 Licensing Program Analyst (LPA) Alicia Mooberry conducted an unannounced complaint inspection to the above facility. LPA met with Licensee, Elvira Ceron, and informed of the reason for the visit. Licensee guided analyst on a tour of the facility. There were five (5) napping children present. Also present was Justino Ceron, Co-licensee. The facility was within licensing capacity and ratio.

During the course of the investigation, LPA reviewed documents and conducted interviews with pertinent parties. LPA interviewed five parties, none provided evidence to corroborate the allegation that the provider had violated a child's personal rights. LPA was unable to interview any eyewitness to the alleged violation. Per interviews, the Licensee’s discipline policy is to talk to the children and offer an alternate activity and speak with their parent regarding disciplinary issues.

Based on information obtained during the investigation, the allegation was determined to be unsubstantiated. An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. ---Page 1 - Report Continues
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20221026155331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CERON FAMILY CHILD CARE
FACILITY NUMBER: 198017971
VISIT DATE: 01/27/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA visited the facility on three (3) occasions during the investigation and did not observe and violations of a child's personal rights.

No deficiencies are cited on this date.

Exit interview was conducted with Elvira Ceron and Justine Ceron, Licensees. Appeal Rights were given and explained.



The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2