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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018520
Report Date: 12/15/2023
Date Signed: 12/15/2023 11:56:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/01/2023 and conducted by Evaluator Mary Silva
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20231101135542
FACILITY NAME:TAMAYO FAMILY CHILD CAREFACILITY NUMBER:
198018520
ADMINISTRATOR:TAMAYO, SOCORROFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(626) 225-1996
CITY:BALDWIN PARK,STATE: CAZIP CODE:
91706
CAPACITY:14CENSUS: 8DATE:
12/15/2023
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Licensee Socorro TamayoTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Provider is not present 80% of the time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mary Silva conducted an unannounced site inspection to present the findings of the above complaint allegations. Licensing staff met with licensee Socorro Tamayo to whom the reason for the visit was explained. Licensee provided a tour of the facility. Present during the inspection were licensee, assistant Alexandra Hurtado, assistant Kayla Martinez and two-day care children.

According to the allegations, provider is not present 80% of the time.

During the investigation Licensing staff conducted interviews with licensee, Staff #1, Staff #2 Child #1 Child #2, and three parents of children in care. Licensing staff also obtained a copy of the Facility Roster, and a text message sent to department from license stating the dates of licensee’s absence in the month of October 2023 through November 2023.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 33-CC-20231101135542
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: TAMAYO FAMILY CHILD CARE
FACILITY NUMBER: 198018520
VISIT DATE: 12/15/2023
NARRATIVE
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Disclosure was made during interview that licensee notified all parents prior to absence due to a family emergency. Per licensee was not able to speak to one parent and left a voice mail.

Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted and report was reviewed with the Director, Socorro Tamayo. Appeal rights and procedures were provided during this visit.

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SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Mary Silva
LICENSING EVALUATOR SIGNATURE:

DATE: 12/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/15/2023
LIC9099 (FAS) - (06/04)
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