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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198018628
Report Date: 10/23/2025
Date Signed: 10/23/2025 11:03:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Evelyn Garcia
COMPLAINT CONTROL NUMBER: 12-CC-20250725100649
FACILITY NAME:DILANCHYAN FAMILY CHILD CAREFACILITY NUMBER:
198018628
ADMINISTRATOR:DILANCHYAN, ZEPURFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 653-1884
CITY:SUNLANDSTATE: CAZIP CODE:
91040
CAPACITY:14CENSUS: DATE:
10/23/2025
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:TIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1) Out of Ratio
2) Out of Capacity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 10/23/2025, at 9:30am Licensing Program Analyst (LPA) Evelyn Garcia conducted a subsequent unannounced complaint inspection and met with licensee for the purpose to conduct additional interviews and delivering findings of the above allegation. Upon arrival LPA observed 5 children present and 2 adults providing care and supervision.

The investigation consisted of interviews with staff, relevant parties and document reviews.The interviews conducted revealed that the facilities teacher to child ratio is in compliance and is within maximum capacity of 14 children. LPA reviewed the facility roster to verify amount of children enrolled, and revealed that there are only 12 children enrolled during inspection. The facility was visited on 8/1/25 and 10/23/25, the teacher to child ratio and maximum capacity was in compliance. Based on the information obtained during interviews, LPA's observations, there are inconsistent statements and the above allegation have been deemed unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mariela Ramon
LICENSING EVALUATOR NAME: Evelyn Garcia
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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