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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198019047
Report Date: 09/22/2021
Date Signed: 09/22/2021 03:45:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2021 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20210716142128

FACILITY NAME:DIAMOND BAR MONTESSORI ACADEMYFACILITY NUMBER:
198019047
ADMINISTRATOR:GUNASEKARA, HISSANKA S.FACILITY TYPE:
850
ADDRESS:23555 PALOMINO DRTELEPHONE:
(909) 396-8747
CITY:DIAMOND BARSTATE: CAZIP CODE:
91765
CAPACITY:118CENSUS: DATE:
09/22/2021
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Hedi MenkriosTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Center violating Parents Rights
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Director Hedi Mnekrios.

During the investigation LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that the facility does not allow parents of enrolled children in care inside the facility to inspect the facility during business hours. During the inspection the Director explained that parents are provided with additional conditions in their parent handbook that relates to precautionary measures to help prevent the spread of illness. LPA Lee was provided with a copy of the supplemental handbook and observed that the one of bullet points stated that Parents and all other family members will not be allowed inside the facility during school hours.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 33-CC-20210716142128
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: DIAMOND BAR MONTESSORI ACADEMY
FACILITY NUMBER: 198019047
VISIT DATE: 09/22/2021
NARRATIVE
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During the inspection LPA Lee explained to the Director that while the facility reasoning for requesting this condition in their handbook was understandable, it is still technically a violation of parents rights. LPA Lee pointed out the parents rights poster that was near the entrance of the facility which stated that parents of children in care have the right to inspect the facility during business hours.

During the inspection, LPA Lee advised the facility to modify this section of their supplemental handbook so that Parents rights of children in care are not violated by any of the conditions. While the condition does not have to completely eliminated, LPA Lee advised that it would need to be modified so that it takes into account existing regulations regarding rights of parents.

Based on the information obtained during the investigation, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations,(Title 22, Division 12 & Chapter Number 6), are being cited on the attached 9099D.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting will result in a civil penalty of $100.00 dollars.
SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20210716142128
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: DIAMOND BAR MONTESSORI ACADEMY
FACILITY NUMBER: 198019047
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/29/2021
Section Cited
CCR
101218.1(b)(1)
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Admission Procedures and Parental and Authorized Representative's Rights

At the time of acceptance of each child in care, the licensee shall inform each child's parent or authorized representative of his/her rights that include, but are not limited to, the following: To enter and inspect the
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The Director stated that the parent handbook will be modified to accommadate for existing parents rights.
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child care center. This requirement was not met when it was observed that a supplemental parent handbook stated parents were not allowed inside the facility during business hours. This is a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Guangorena Claudia
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 5